HOW TO HELP US HELP YOU

Best Wil­son Buck­ley Fam­ily Law shares use­ful tips for clients

Style Magazine - - Promotion - BY KATHER­INE MAR­SHALL, SE­NIOR SO­LIC­I­TOR AT BEST WIL­SON BUCK­LEY FAM­ILY LAW

We’re well aware that meet­ing a fam­ily lawyer isn’t on any­one’s bucket list and we’re OK with that. As fam­ily lawyers, we are con­stantly look­ing for ways to help our clients tra­verse the dif­fi­cult and chal­leng­ing world of fam­ily law and here are some tips for when you find your­self hav­ing to meet one of us.

These will help you with a speedy res­o­lu­tion and to get the most out of your new fam­ily lawyer con­nec­tion.

Make your ex­pec­ta­tions clear

Be­ing up­front about what you ex­pect from us and what you hope to get out of the re­la­tion­ship can only ben­e­fit you!

It gives us a very clear idea of your wants and needs and helps us achieve your goals and out­comes.

Don’t be afraid to ask ques­tions

Speak up if you do not un­der­stand a par­tic­u­lar as­pect of your mat­ter.

Con­front us — we love it.

Keep lis­ten­ing…even though you may not like the ad­vice

Some­times our job is to pro­vide you with ad­vice you may not like to hear.

Be as­sured that we are still on your side fight­ing for your best in­ter­ests — pro­vid­ing you ad­vice you may not like is our job and this is what you pay us to do!

Be avail­able

Your mat­ter will progress much quicker and more smoothly if you are avail­able for us to con­tact.

Af­ter all, you are the client and we only act on your in­struc­tions.

Be un­der­stand­ing

Please be as­sured that if we do not re­spond to your email or tele­phone call straight away, we may be in a client meet­ing, me­di­a­tion or pos­si­bly even in court.

We will get back to you as soon as we can.

Care­fully con­sider your in­struc­tions

Please don’t feel any sort of pres­sure to make a snap de­ci­sion about the di­rec­tion of your mat­ter.

Take the time to care­fully con­sider all the in­for­ma­tion and ev­i­dence. Phone a friend if you need to. We need you to pro­vide us with care­fully con­sid­ered and in­formed in­struc­tions that you can live with.

Be proac­tive

We are not the only ones that can progress your mat­ter — you can too.

Find the doc­u­ments we need and talk to the peo­ple we need you to talk to. This will also save you both time and money. By virtue of the process in­volved when sep­a­rat­ing from your part­ner, your lawyer nat­u­rally be­comes sig­nif­i­cantly in­volved in your life.

These sim­ple strate­gies above can re­ally help us to help you.

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