Stop Windows from crashing

IF YOUR PC CRASHES FREQUENTLY OR BECOMES UNRESPONSIVE, FOLLOW THESE STEPS TO FIX THE PROBLEM.

COMPUTERS ARE COMPLICATED devices, and sometimes, things go wrong. When they do, the PC, Windows or the program you’re currently running can become unresponsive or shut down without warning. This is known as ‘crashing’. Not only are PC crashes annoying and worrying, they can also lead to you losing work if you haven’t saved your data before the crash. One-off crashes won’t cause too much alarm, but a PC that crashes regularly means that there’s something wrong with your machine, and you should fix it. Luckily, there are troubleshooting processes you can go through to find out what’s causing the crash. Once you’ve identified the cause, you can fix it, and your PC should return to normal.

In this guide, we’ll show you the troubleshooting steps you should take, as well as general maintenance tips for Windows and your PC to make sure it never crashes again.