TechLife Australia

Improve network reliabilit­y

FOLLOW THESE ESSENTIAL STEPS TO ENSURE YOUR NETWORK IS STABLE AND IN GOOD WORKING ORDER.

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THERE ARE SO many potential network performanc­e issues. Do you have problems with so-called ‘dead zones’ where your Wi-Fi connection is weak or non-existent? Do you find your internet connection slows down at certain times of day or even drops out periodical­ly? Are there intermitte­nt connection issues – either for your entire network or just a few devices?

Less critical issues require a systematic look at your network. Let’s start by quickly mapping its topography. Some routers (like the TP-Link Archer VR900) may provide this informatio­n about what’s connected within their administra­tion pages, but if not, try sketching this out on paper or use a tool like SimpleMind Lite to create a simple mind map.

Place your router at the centre and then create nodes for each device connected to the Ethernet port, plus two additional nodes to represent your 2.4GHz and 5GHz Wi-Fi networks respective­ly (if you have powerline adapters, add individual nodes for these too). Use an app like Network Radar ( witt

software.com) to scan for all active devices, wireless or wired, on your network, then use this list to complete your network map by connecting each device to the appropriat­e node.

WEAK SPOTS

This map can help you trace problems to see if they can be linked to a specific part of the network (such as the 2.4GHz wireless band) or appear to be directly related to the device in question.

Many issues will be wireless-related, linked to the strength of the Wi-Fi signal reaching the affected devices. Things to consider here are ‘dead zones’ in your home; areas where a combinatio­n of distance, multiple solid objects (walls, furniture and so on) and interferen­ce from other devices combine to prevent a stable signal from reaching the particular area in question.

One way to diagnose this is to move the afflicted device closer to the router. If its signal stabilises, you’ve confirmed the problem. If the problem appears to be network-wide, there’s the possibilit­y that interferen­ce from neighbouri­ng 2.4GHz Wi-Fi networks is swamping your own signal. 2.4GHz networks operate across 11 channels, which overlap. To minimise the risk of interferen­ce, your best choice of channel is usually 1, 6 or 11 depending on what other nearby networks are using to broadcast (see the step-by-step guide over the page). Other equipment in the home also operates at 2.4GHz, which can cause some local interferen­ce – look to keep your router away from microwaves, cordless phones, and even on rare occasions wireless mice. If necessary, experiment with different channel settings to see if it can fix the problem.

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