The Chronicle

For when you need a little extra help up.

Scott Street Mobility Solutions ~ Uncompromi­sed service, unbiased advice.

- ~ Peter Wessels: manager

With the rollout of the NDIS in Toowoomba and the implementa­tion of the My Aged Care System the market seems to be driven much more by choice than in the past. Consumers have a large say which is unlike anything that has been seen in our industry before. Over the past year, Scott Street Mobility Solutions have been working tirelessly to adapt to people’s needs so that the desired outcomes are achievable. Here are some of the things that we have found is important to people that we try to facilitate: Truly honest advice about products, how to get them

and how to choose. We work with people and listen empathical­ly to their concerns, expectatio­ns and limitation­s on how to provide them with the correct guidance and advice so that they can make an informed decision as to what best suits their needs.

• Good old-fashioned customer service - We like to get to know our customers, build a relationsh­ip or a friendship and work on a first name basis. Friendship at its core is based on trust. Our customers can trust that we would want a mutually beneficial relationsh­ip. We believe in building relationsh­ips with you by offering good advice, quality products and our ongoing commitment to servicing your needs. That is what we are renowned for and strive to maintain. • We have a vast range of quality products from various

suppliers at affordable pricing. As it is difficult to embrace the idea of having certain equipment to assist with our mobility as it declines, we will work with you to ensure the products required are functional and will blend in with the rest of your home. • We hire configured wheelchair­s, manual and power.

Ideal for people who are waiting to get a package assessed or approved or where funds might be a stumbling block.

Call or email us if you want to know more. Ideally, stop by and say hi to put what we have said to the test. We invite you to visit our showroom with a homely atmosphere where we can demonstrat­e various products to you.

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