HERE’S TO THE FUTURE

As many of our customers will now be aware, The Real Estate People has recently welcomed Darren Bliesner, Lynette Cameron and Angela Stibbard (of Professionals Insight) over to our team.

The merging of the businesses is a very exciting time and while it’s great to have a few more smiling faces around the office, it’s even more exciting when you fully appreciate the vast real estate knowledge and experience we’ve been able to call on.

Darren and Lynette have been doing this for a long time and know their stuff – and we’re delighted to have them onboard.

I’m sure this is comforting news for their clients as well.

As in any business, you develop a strong relationship with your clients over the years and they can sometimes be worried that things will change when a merger like ours happens.

Some customers fear they’ll be forgotten or ignored as new staff get to know them or if office procedures change.

I can assure everyone that this won’t be a problem because thankfully Darren, Lynette and Angela are on hand to make this changeover seamless.

And that’s always the juggling act with growing a business – you have to be so careful that there’s no customer disconnect.

You want your family to stay a family.

Sure, I want my business to be the most successful it can be, but at the same time I don’t want to compromise our proven customer service model.

What’s the good of growing at warp speed if you’re going to destroy all the relationships and goodwill you’ve been building for so many years?

Whether they number 10 or 10,000, our valued customers, tenants and landlords (our family) are the sole reason we’re in business – they deserve our full attention and support 24/7, because looking after properties (whether through sales or property management) is why we open our doors each day.