Dis­abil­ity ser­vice’s new tac­tic

Res­i­dents en­cour­aged to drop-by pop-up busi­ness

The Chronicle - - NEWS - Char­lotte Lam char­lotte.lam@thechron­i­cle.com.au

A DIS­ABIL­ITY ser­vice provider is pi­o­neer­ing a new ap­proach to help fam­i­lies nav­i­gate their way through the new world of the Na­tional Dis­abil­ity In­surance Scheme.

Queens­land-based and ap­proved NDIS provider Me Time opened a pop-up busi­ness at Grand Cen­tral yes­ter­day.

Me Time will as­sist peo­ple who al­ready have a plan from the Na­tional Dis­abil­ity In­surance Agency to find the best ser­vices to meet their needs.

Staff will also help peo­ple with dis­abil­i­ties to co­or­di­nate com­plex plans and can man­age sup­plier re­la­tion­ships on their be­half.

Me Time is a branch of Tea-Cup Cot­tage, a small fam­ily-run dis­abil­ity ser­vice provider that pro­vides dis­abil­ity sup­port ser­vices in south-east Queens­land.

Tea-Cup Cot­tage and Me Time founder Alex Shaw said the shop­ping cen­tre pres­ence was the first of its kind in Toowoomba.

“Un­like other ser­vice providers who have a

❝We can be com­pletely im­par­tial and give peo­ple with dis­abil­i­ties ob­jec­tive ad­vice on the sup­port ser­vices avail­able — Me Time founder Alex Shaw

fi­nan­cial in­ter­est in keep­ing their clients, Tea-Cup Cot­tage won’t be pro­vid­ing dis­abil­ity sup­port ser­vices in Toowoomba,” she said.

“We’re here solely to help peo­ple to man­age their NDIS plan, which means we can be com­pletely im­par­tial and give peo­ple with dis­abil­i­ties ob­jec­tive ad­vice on the sup­port ser­vices that are avail­able to them in Toowoomba.”

The shop­ping cen­tre pres­ence is an idea that Tea-Cup Cot­tage has al­ready suc­cess­fully im­ple­mented in a subur­ban shop­ping cen­tre in Bris­bane.

Mrs Shaw said the drop-in na­ture of the ser­vice made it easy for fam­i­lies and peo­ple with dis­abil­i­ties to find out the in­for­ma­tion they needed dur­ing what could be an over­whelm­ing and con­fus­ing process.

“We’re fully be­hind the in­tro­duc­tion of the NDIS and giv­ing peo­ple con­trol over their own sup­port pack­ages,” she said.

“How­ever, many par­tic­i­pants and their fam­i­lies are feel­ing quite overwhelmed at choos­ing their own ser­vice provider, man­ag­ing their own sup­port plan and em­ploy­ing their own sup­port staff.

“It’s im­por­tant that all NDIS par­tic­i­pants have easy ac­cess to truly im­par­tial ad­vice, and our knowl­edge­able team will be able to as­sist peo­ple to co-or­di­nate the best sup­port ser­vices – main­stream or dis­abil­ity – to achieve their goals.”

Me Time is open Mon­day to Satur­day dur­ing the cen­tre’s trad­ing hours. It will be open for six months but could stay longer.

For more in­for­ma­tion, visit metime.net.au, email twba@metime.net.au or phone 0488 074 358.

PHOTO: KEVIN FARMER

NEW BUSI­NESS: Me Time founder Alex Shaw (front) with with team leader Mandy Collins and co­or­di­na­tor Cameron Don­ald­son at the new pop-up busi­ness at Grand Cen­tral.

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