Lululemon cops fines

SPORTSWEAR brand Lululemon Athletica Australia has had to pay more than $32,000 after it was caught falsely telling customers they were not entitled to a refund or replacement products.

The Australian Competition and Consumer Commission issued Lululemon three infringement notices, totalling $32,400, saying the retailer made false or misleading representations about consumer guarantee rights.

It alleged Lululemon’s website advertising sale products falsely stated consumers were not entitled to a refund or exchange under any circumstance.

The popular Canadian yoga and running brand, which opened its doors in Australia in 2004, also refused to give a customer a refund for products she considered faulty.