YOUR TAXI RIGHTS

Taxi passenger are entitled to:

● Refuse multiple hiring or share riding of their taxi.

● Be charged the correct fare (which includes flagfall, tolls and booking fee) and receive correct change.

● Request a receipt.

● Choose the route.

Taxi drivers are supposed to:

● Be courteous to passengers.

● Deactivate the taxi meter when arriving at the destination and reset it after completing the trip payment. SOURCE: Department of Transport and Main Roads Taxi Users Guide