HOW TO SELECT AN ONLINE LENDER

1. Use a comparison site to check online lenders, find ratings for each product.

2. Find out what customer service options they offer and make sure you’re comfortable with those.

3. Test out their call centre and online chat service.

4. Read online reviews of the lender, particularly any social media feedback.

5. Make sure they have a comprehensive website that’s easy to use. If they bury fees and charges, it could be a red flag.