TOP BARISTAS ARE NO MUGS

THE nation’s growing taste for coffee is leading to a surge of opportunities for baristas and bar attendants, and workers are finding immense satisfaction in the job.

The Federal Government’s Australian Jobs 2018 report reveals there were about 24,800 new roles created in the occupation in the five years to November, 2017, equal to 29 per cent growth. It forecasts continuing growth for the next five years, with jobs increasing by about 12 per cent.

Although plentiful, the research reports there is “strong competition for these positions”.

“Post-school qualifications are generally not needed, although previous experience is valued and employers usually require applicants to have relevant licences, such as Responsible Service of Alcohol, and excellent customer service skills,” it states.

The Australian Barista Census, released by Almond Breeze Barista Blend and BaristasforBaristas.com, reveals customers have a large influence on a worker’s job satisfaction. Two-thirds (66 per cent) of surveyed baristas say customers make their day interesting and three-quarters (76 per cent) feel pride when customers compliment their expertise.

SEEK’s Career Guide reveals baristas rate their job satisfaction on average 3.8 stars out of five. They are particularly impressed with their role’s work/life balance (4.2 stars) and job security (3.9 stars).

The Star Gold Coast beverage director Jai Leighton (pictured) says the best part of working in tourism and hospitality is that it is a “true lifestyle career choice”.

He leads operational teams across 10 food and beverage outlets, including Nineteen at The Star, and ensures The Star Gold Coast’s beverage strategy is commercially sound and delivering outstanding guest experiences.

“If you work hard, show passion in your role, and always strive to do what’s best for the guest and your business, you will reap many benefits in this industry,” he says.