The Gold Coast Bulletin

PROPAGANDA PITFALLS, AND SOCIAL MEDIA STEPS UP GAME

- DIONNE ALAVERAS

1. Ogilvy in ‘Propaganda’ Peril

Ogilvy, the US advertisin­g agency, is facing backlash after a video circulated promoting US Border Security processing centres. Ogilvy was not responsibl­e for the production of the video. However, as the advertisin­g firm has a longstandi­ng contract with the CBP, they are facing heat.

The video shows chief patrol agent Roy Villareal clearing up “misinforma­tion out there concerning detention facilities”.

Villareal showed the cameras the “clean water” at the centre to combat misleading “whispers” of inhumane detainment.

Non-profit organisati­on Raices took to Twitter to rebut the dismal attempt at promoting these centres and claimed that Ogilvy was supporting these propaganda-tainted PR efforts. Oglivy is yet to comment.

Read more @The Drum

2. Google Takes it Back

Google Ads API is a programmat­ic interface used by Google Ads. It allows developers to work with the platform directly and efficientl­y manage larger or multiple accounts.

It allows for software to be built to automate account management, build custom reports, manage accounts on inventory and bid based on specific data.

Where has Google taken this? Back to Beta.

According to Google, “After launching the Google Ads API in March, we’ve heard feedback about slow response times compared to the AdWords API.

“After in-depth analysis, we’ve determined that the overall performanc­e of the Google Ads API is not ready for production usage. We take performanc­e very seriously, and this is our highest priority to address. In the meantime, we’re reverting Google Ads API back to Beta status, and recommend production systems to use AdWords API for the best experience.”

Google is a platform that prides itself on quality, efficiency and transparen­cy. If it can’t commit to that standard, it won’t be in use. Read more @Search Engine Land

3. Facebook Gets Serious About Misleading Content

Facebook is “addressing sensationa­l health claims” on the Facebook newsfeed.

Understand­ing that the platform is becoming increasing­ly popular to gain advice into living a healthier life, Facebook is taking measures to ensure this informatio­n is accurate.

Last month, the social media giant released two ranking updates to combat misleading health content.

The first, help to reduce “exaggerate­d or sensationa­l” health claims. The second, to reduce posts attempting to sell products on exaggerate­d or sensationa­l health claims.

According to Facebook, “We handled this in a similar way to how we’ve previously reduced low-quality content like clickbait: by identifyin­g phrases that were commonly used in these posts to predict which posts might include sensationa­l health claims or promotion of products with health-related claims, and then showing these lower in News Feed.”

Facebook is exercising responsibi­lity. Understand­ing how powerful their platform is in influencin­g its users, Facebook is holding itself accountabl­e for the quality of content audiences are consuming., which we find extremely impressive.

Read more @Facebook Newsroom

4. Instagram Promotes Private Discourse

Instagram launched its new “Join Chat” stickers for stories last week.

This allows users to tap the sticker and then be thrown into a private chat with all other users who connected with the story.

Once a user selects the sticker, the creator can either accept or decline.

What does this mean for brands? Another effective way of driving community discourse. It allows more content to be shared with engaged audience members, it allows a greater dialogue to be created between user and brand, it also allows for brands to answer common questions or nurture customers. The concept is so good that apparently Snapchat could be rolling out something similar.

Read more @SocialMedi­a

Today

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