The Gold Coast Bulletin

NEW EARLE SCANDAL

- KIRSTIN PAYNE kirstin.payne@news.com.au

RESTRAINTS and psychotrop­ic drugs were used on residents at the Earle Haven nursing home wing according to a report by government audit agencies, written just days before the facility was closed.

The Royal Commission into Aged Care Quality yesterday heard that a report on facility owner PeopleCare found that 50 per cent had been physically restrained and 71 per cent were on psychotrop­ic medication.

RESTRAINTS and psychotrop­ic drugs were used on residents at the Earle Haven nursing home wing according to a report by government audit agencies, written just days before the facility was closed.

The Royal Commission into Aged Care Quality yesterday heard that the final contact report on facility owner PeopleCare found that 71 per cent of aged care recipients were on psychotrop­ic medication, and 50 per cent had been physically restrained.

The report was made by Aged Care and Quality and Safety Commission (ACQSC) officers on June 25, a fortnight before the centre was closed after a dispute between owner PeopleCare and care subcontrac­tor HelpStreet.

The hearings had earlier this week revealed HelpStreet sought over $3 million from Earle Haven owner Arthur Miller the night before the mass exodus from the facility.

HelpStreet wanted half of the money deposited within 24 hours, as compensati­on for the contract terminatio­n set to take place August 9.

Testimonie­s told of staff members who feared they would have their “heads punched in” for saving vital patient informatio­n as HelpStreet worked to remove equipment and furniture.

Ann Wunsch, executive director of quality assessment and monitoring operations at the ACQSC, said the findings made on June 25 were “troubling”.

“I was concerned about the use of restraint in that service,” she told the hearing.

Ms Wunsch said the rate of psychotrop­ic drug use at the facility was “very high”.

“That is at the very high end and I have seen examples where that percentage has been for services that have been predominan­tly for consumers with mental health or complex care needs. But that is a very high number.”

Asked if it caused her to go back over the facility's record, Ms Wunsch said it was not in her role.

The assistant director and regional director from the ACQSC however were following up the report.

“The assessment of this matter was not concluded by the closure,” Ms Wunsch said.

Wife of former Earle Haven resident Lorraine Cook, whose husband was removed from the home with 71 other residents on July 11 following the contract breakdown, said she is “fed up” of waiting for answers.

Because of her husband John’s forced relocation, Ms Cook now must travel via bus and then walk half an hour each day to see him.

Ms Cook said she is waiting for some response from the politician­s responsibl­e for aged care.

“Soon there will be a delegation of people whose families were at Earle Haven sitting outside of their door until they fix something.”

Ms Cook said she was not aware of restraints or psychotrop­ic drugs being used on residents at the PeopleCare facility.

“I went there everyday, there are no zombies there either.”

She had however made a complaint about HelpStreet to the department in May over the treatment of patients and the food.

“One department doesn't speak to the other department, but they knew,” she said.

“This is all just garbage they are going on with, none of us were invited to the commission but they want answers.

“There is no reason why they (residents) can’t go back home.”

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