The Gold Coast Bulletin

How to get money help now

Australian­s can get help to relieve money pressures during the COVID-19 pandemic, writes

- Sophie Elsworth

MEETING mortgage and rent commitment­s, paying bills and simply making ends meet are massive concerns for millions of Australian­s.

As the economic fallout continues to take a strangleho­ld on the nation’s economy and people’s pursestrin­gs, Financial Counsellin­g Australia’s chief executive officer Fiona Guthrie said the first thing anyone should do is ask for help sooner rather than later.

“You have a legal right to ask for financial hardship in all three industries, including banks, telcos and utilities,” she said.

“Ring up and ask for a financial hardship arrangemen­t.”

She said, regardless of whether you were in a good financial position or not prior to the COVID-19 outbreak, the financial implicatio­ns of the pandemic could hit people from all walks of life.

“This can happen to anyone,” Ms Guthrie said. “This is going to happen to so many of us during the coronaviru­s crisis; we are still getting our heads around the enormity of it.

“People should feel comfortabl­e about asking for financial assistance.”

The many Australian­s who live pay cheque to pay cheque, without a buffer, will be among those worst hit and will need to urgently call on help.

MORTGAGE/ RENT

Many people will be asking for a breather from their mortgage repayments if possible, however, the details about rent assistance are still to be announced by the Federal Government.

The big four banks are offering from three to six months in mortgage repayment holidays, including a break on regular repayments and servicing interest costs.

But Ms Guthrie said if you were still able to make some small contributi­ons to your mortgage, to try and do it.

“Even if it’s only $5 a week, do it,” she said.

“Pay something, because everyone needs to maintain the habits of making payments because it’s harder to get back to that when all of this gets back to normal.”

Many banks have made it clear they will help those who have lost their job or suffered loss of income as a result of COVID-19, so contact your bank directly and ask for assistance.

St. George Bank’s general manager, Ross Miller, urged any person concerned about their financial situation to “talk to your bank as early as possible so they are aware of your situation”.

“Majority of financial institutio­ns have easy access to online financial hardship support if you can’t get to a branch,” he said.

“For example, we have options such as deferral options for mortgage holders and tailored hardship assistance to address any other personal debt.”

Mr Miller urged Australian­s not to hold back reaching out for help. “Don’t be afraid to have a conversati­on with your financial institutio­n as soon as possible and be prepared for your discussion with your financial informatio­n, such as your income and expenses at hand,” he said.

SUPERANNUA­TION

Treasurer Josh Frydenberg has changed the rules around accessing super early, allowing those hit by COVID-19 to tap into their retirement savings prematurel­y.

Dubbing it the “people’s money”, he said the $3 trillion was there to be used in a time of crisis.

Under the scheme, applicants must meet a series of criteria to be eligible. This includes being unemployed and eligible to receive a jobseeker payment, youth allowance for jobseekers, parenting payment or special benefit or farm warehouse allowance.

Also eligible are those Australian­s who were made redundant or had their working hours reduced by 20 per cent or more this year. The Australian Institute of Superannua­tion Trustees’ chief executive officer, Eva Scheerlinc­k, said tapping into retirement savings should only be done “as a last resort”.

“AIST is urging Australian­s who are facing financial hardship to access all other sources of

There’s plenty of online assistance to help Australian­s in need

● business.gov.au

● servicesau­stralia.gov.au

● my.gov.au

● moneysmart.gov.au

● australia.gov.au

● dss.gov.au

income measures before tapping into their super,” she said.

While the implementa­tion of this measure is still under way, from the middle of next month eligible Australian­s should be able to apply via the my.gov.au website to access $10,000 from their super accounts, tax-free.

Eligible applicants may also access another $10,000 next financial year, also tax-free.

ACCESS MONEY NOW

The Reserve Bank of Australia’s cash injection for banks to offer Australian­s low-interest business loans and stimulus packages by the Federal Government has already reached $189 billion.

The Federal Government has rolled out a coronaviru­s supplement of $550 a fortnight for those who receive payment via Jobseeker. Previously known as Newstart, it has been renamed the Jobseeker Payment, which means sole traders and casual workers whose fortnightl­y income was less than $1075 could be eligible for the full amount. There are also $750 cash payments, which will automatica­lly be made twice to those eligible. The first payment will be made from March 31 and a second payment will be made at a later date.

For more informatio­n on eligibilit­y criteria visit servicesau­stralia.gov.au.

There’s a series of rescue packages for small business operators, too, including cashflow boosts of up to $100,000, reduction of tax payments, and cheap business loans.

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