The Gold Coast Bulletin

‘Incorrect’: Billion dollar proof that WFH isn’t dead

- Michelle Bowes

Aussie human resources platform Employment Hero, which is valued at over $2bn, has hit back at claims working from home is dead.

Heated debate about working from home has kicked off in recent months, with many businesses mandating staff return to the office, even going as far as to link office work to higher pay and bonuses.

But Employment Hero chief executive and co-founder Ben Thompson said rather than being hindered by allowing staff to work from home, Employment Hero’s success was due to its 100 per cent remote-first approach to work.

“Our growth has been because we are a remote business, not despite it,” Mr Thompson said.

He said all of Employment Hero’s nearly 1000 employees can “perform 100 per cent of their role remotely”.

Since transition­ing to a remote model in mid-2019, Employment Hero has seen its revenue increase almost seven-fold and its valuation increase by approximat­ely $1.7bn, as evidenced by recent fundraisin­g rounds.

Mr Thompson said that despite “recent announceme­nts from high-profile companies such as ANZ and Suncorp about office attendance as a prerequisi­te for performanc­e ratings and bonuses”, Employment Hero is “proof it is incorrect to assume in-person attendance is the only way to drive performanc­e” in knowledge-based businesses.

“The key to our success has been designing a remote operating structure very deliberate­ly to maximise productivi­ty, developmen­t and team bonding.”

He said the company uses its own platform to facilitate “performanc­e management, recognitio­n, and engagement activities”, which he says are “super important in a remote environmen­t”.

“We fund quarterly social get-togethers and an annual team bonding week for the company, where our team is tasked with developing strong working relationsh­ips with as many people as possible.”

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