Giving a helping hand
Kim Tagget (above) takes on a role as a medical receptionist after working in customer relations at the Pullman hotel group.
EDUCATION
Medical receptionists are responsible for the general administration duties in a medical centre. As a medical receptionist, you’ll greet patients as they arrive, book appointments, monitor stock levels, manage payments, and organise specialist consultations. No formal qualifications are required but a certificate in business administration could help. The role requires good communication skills and organisational skills and the ability to work without supervision.
MORE TRAINING
Working within the medical professions offers candidates exciting, responsible and fulfilling careers. Employment in the health field is a huge growth career area within Australia, with a governmentrecognised skill shortage in this area. Some medical receptionists may take on further training to become practice managers or even might decide to train to become a health professional themselves.
PAY SCALE
The average salary of a medical receptionist is $55,000 per year. Pay for this job does not change much with more experience and is subject to the place of employment, other skills and competition.
WHO TO CONTACT
The Australian Medical Receptionist Association provides details on positions and employing organisations, resume preparation and professional development opportunities.