Outdoor dining red tape cleared
More diners will be able to bask in Townsville’s spectacular winter weather after the council abolished its outdoor dining application fee and streamlined its policy to allow food businesses in the region to spread their wings.
It follows a review last year that found the process had been highly manual, complicated, convoluted and expensive for the customer.
The new policy, approved during May’s full council meeting, will remove barriers for cafes, restaurants and food businesses to help activate Townsville’s dining precincts and encourage a more active
and vibrant city.
The streamlined process will be enabled by a new web page housing information required for applicants, including amended guidelines, amended design standards and a new online application form.
Planning and Development Committee chair Mark Molachino said the council had listened to businesses and responded by simplifying the policy.
“The removal of the fee is designed to incentivise businesses to creatively consider streetscape activation and improved dining experience for their patrons,” he said.
“Applicants who lodge the online application form and meet the simplified requirements will be issued with an instant permit to their email address.”
Tobruk Kiosk owner Kelly Behrens said the decision was good news for small business.
“Outdoor dining is an essential part of my business and I welcome the news council will no longer be charging these fees,” Ms Behrens said.
“The best part about living in North Queensland is taking advantage of our amazing climate and I’m thrilled council is supporting outdoor dining.”
A formal assessment will still be required for applications unable to meet the simplified requirements but the fee will be removed in all circumstances.