TO INFINITY... AND BEYOND

FLIGHT Centre’s Infinity Holidays wholesale business underwent some major changes last month, including its amalgamation with the former Quickbeds B2B brand.

This merger saw the formation of The Infinity Group which aims to offer a “broader range of products at more competitive prices”. The operation has aligned itself with the internal wholesale businesses of Flight Centre Travel Group and introduced a new

‘ Now technology has opened up a whole range of options to allow people to engage with a company in the way they feel most comfortable’

“The Power of Choice” program – allowing retailers to select between i-compare (the new name for Quicksearch), i-build (an upgrade to the Calypsonet Incontrol booking platform) and i-consult referring to infinity’s call centre.

According to the company, Infinity’s non-Flight Centre retail travel agent partners will also benefit from the changes. The structural and technological upgrades were made to offer more ways to connect with the brand.

“Now technology has opened up a whole range of options to allow people to engage with a company in the way they feel most comfortable,”

Infinity said, with the changes coming about after “carefully listening to retail partners and analysing the business”. Infinity also has a new Pricing and Yield team based in Brisbane to monitor and maintain the best pricing for partners and customers.