Ig­nite Es­cape deals

Travel Bulletin - - STATE OF THE INDUSTRY -

It took hardly any time at all for Flight Cen­tre’s 49% ac­qui­si­tion of Gold Coast-based Ig­nite Hol­i­day Group to gain trac­tion, with the launch of a new ‘Get Luxe’ prod­uct range al­ready in store at Es­cape Travel out­lets. The pack­ages al­low trav­ellers to ac­cess pack­age deals – in the vein of coupon-based sell­ers such as Lux­ury Es­capes and Scoo­pon Travel – but with the sup­port of their lo­cal travel agent. Ig­nite man­ag­ing di­rec­tor Ran­dall Deer told trav­el­bul­letin an­other sig­nif­i­cant dif­fer­ence is that trav­ellers don’t have to check avail­abil­ity di­rectly with sup­pli­ers, with the ful­fil­ment all man­aged through the Ig­nite Travel op­er­a­tion. Get Luxe of­fers “high end all-in­clu­sive” prod­uct, pack­aged with value adds to make it unique and not eas­ily com­pa­ra­ble through other chan­nels. While it’s ini­tially only avail­able through Es­cape Travel, Deer flagged the ex­panded roll­out of the of­fer­ing across the Flight Cen­tre net­work. The prod­uct is also be­ing sold through a ded­i­cated web­site which high­lights the fact that Get Luxe is an “Aus­tralian owned ATAS ac­cred­ited travel agency that makes book­ing your hol­i­day easy”. gen­eral man­ager Jonathan Nel­son say­ing the move is “fur­ther en­dorse­ment of the great op­por­tu­nity that many agents around Aus­tralia have be­fore them through part­ner­ing with Ex­press Travel Group in ei­ther the ITG or italk­travel brands”. Smethurs said join­ing ITG was “a clear choice for us based on the high level of trans­parency, com­mon val­ues and su­pe­rior com­mer­cial terms cou­pled with a strong value added model,” she said. Bic­ton is one of Aus­tralia’s top per­form­ing agen­cies, hav­ing won a swathe of awards in­clud­ing be­ing named Best Re­tail Travel Agency in the Na­tional Travel In­dus­try Awards for the last three years. She is ex­pected to be among sev­eral hun­dred In­de­pen­dent Travel Group mem­bers who will gather this month in San Fran­cisco for the group’s an­nual con­fer­ence. re­spon­si­bil­ity for in­di­vid­ual travel de­ci­sions,” she said, adding this in­cluded ob­tain­ing com­pre­hen­sive in­sur­ance and be­ing aware of in­sur­ance pol­icy con­di­tions. Bishop also re­leased a new Con­sular State of Play 2015-16 doc­u­ment, which pro­vides an en­light­en­ing sta­tis­ti­cal snap­shot of re­cent con­sular cases. The re­port found that DFAT pro­vided as­sis­tance to more than 1,500 Aus­tralians ar­rested over­seas, as well as a fur­ther 1,700 who were hos­pi­talised while abroad. “De­signed for use by travel agents, the in­sur­ance in­dus­try, the me­dia and the gen­eral pub­lic, the State of Play lays out the data we need to op­ti­mise our con­sular op­er­a­tions,” she said.

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