Clear sail­ing on the work­front

Travel Bulletin - - CAREERS -

The pop­u­lar­ity of cruis­ing sees em­ploy­ment de­mand surge, while tech­nol­ogy adap­tion leads to some jobs be­ing stream­lined and a new set of work­place ex­pec­ta­tions from Gen­er­a­tion Z. Adri­ana D’an­ge­lis, man­ag­ing di­rec­tor of AA Ap­point­ments, spoke to trav­el­bul­letin about the year ahead in the work­force.

With an im­pres­sive growth rate of 10% each year, the pop­u­lar­ity of cruis­ing brings with it a set of wel­come con­se­quences – namely, the need for ex­tra labour. This ex­tends up and down the sup­ply chain from ad­min­is­tra­tion staff, en­gi­neer­ing staff and sales staff though to travel con­sul­tants. “There’s mas­sive growth in cruise re­lated em­ploy­ment both from whole­salers and cruise com­pa­nies. In par­tic­u­lar there’s de­mand for cruise spe­cial­ists, so any­one that’s a cruise spe­cial­ist or who can get their qual­i­fi­ca­tions is guar­an­teed to get a job,” said D’an­ge­lis. Wel­come news for any­one seek­ing a job in the cruise sec­tor. How­ever other sec­tors may be in line for job shed­ding thanks no less to the adop­tion and ef­fi­cient use of tech­nol­ogy. “Cor­po­rate is be­com­ing more and more tech­nol­ogy fo­cused, there’s likely to be

They’re not think­ing about mort­gages. It’s ev­ery­thing else that the com­pany can of­fer. They’re think­ing about ex­pe­ri­ence’ the to­tal

some stream­lin­ing of cor­po­rate travel roles,” D’an­ge­lis said. “You’re find­ing many com­pa­nies now are ad­vanc­ing their tech­nol­ogy so their labour force isn’t as large as it used to be.” How­ever as some doors close, oth­ers open. Gen­er­a­tion Z, or post-mil­len­ni­als, are now en­ter­ing the work­force and bring with them a set of ex­pec­ta­tions that does not hinge on how much money is on the ta­ble. D’an­ge­lis states “the younger ones are not nec­es­sar­ily driven by salary. They’re not think­ing about mort­gages. It’s ev­ery­thing else that the com­pany can of­fer. They’re think­ing about the to­tal ex­pe­ri­ence. They want it to be a fun work­place; it’s all about the ex­pe­ri­ence.” Em­ploy­ers may also need to of­fer Gen­er­a­tion Z more in terms of work func­tion. To them, so­cial me­dia is in­nate and they want to play in such cir­cles con­tin­u­ously. “We’re see­ing savvy em­ploy­ers get­ting the younger gen­er­a­tion in­volved in more mar­ket­ing and so­cial me­dia whereas be­fore if you started off as a re­tail travel con­sul­tant then that’s what you’d do. Now em­ploy­ers are giv­ing them ex­tra du­ties like util­is­ing so­cial ac­counts to keep them more en­gaged.”

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