Amex GBT Healthcare service

AMERICAN Express Global Business Travel (GBT) has created a dedicated service desk for health care professionals, providing specialised support for travelling doctors and other medical professionals.

The Health Care Professional (HCP) Service Desk will cater to the specific needs of travelling medical staff and has already proved popular with pharmaceutical customers since it was launched in the sector earlier this year, Amex says.

In particular, it will provide services to various doctors and medical specialists who travel under the arrangements of pharmaceutical companies.

Though not employed by the pharmaceutical companies, they often act as consultants or attend international conferences and forums for updates on drugs, products and medical services.

The HCP Service Desk will provide a dedicated travel consultant for each company, the ability to serve travellers directly rather than through pharmaceutical company representatives, and split payments that allow expenses to be covered personally.

“HCPs and pharmaceutical companies are subject to strict regulations when travelling for conferences and work, and GBT is able to support by providing a travel service which meets the exacting requirements for this industry,” said GBT gm Australia and New Zealand Jo Sully.