Technology Update

Today’s Technology Update is brought to you by Travelport.

How Travelport agents are working in the “smart age”

In order to provide travelers with the best options – having the right travel content is king. But in today’s world, where content comes at us from all angles and multiple sources, agencies need the right selling tools to manage this efficiently. An example of this is Travelport Smartpoint, which puts a whole new world of content at the agents’ fingertips through its branded fares and ancillaries feature. Agents no longer have to worry about keeping up with the latest airline product offerings and having to visit each airline website to verify. Instead, with Travelport Smartpoint, agents have a one-stop-shop to view photos of cabins, compare fares, inclusions and bookable ancillaries – all within their agency workflow. It also enables them to easily identify additional revenue opportunities to cross-sell and up-sell during the booking process and share current photos and images of what the traveler is about to purchase, for complete transparency. We are now part of an “experience culture” that did not exist five years ago. The ever- connected digital consumer now expects a travel experience that is immediate, personal, reliable and engaging. With the wealth of content delivered through Travelport Smartpoint, including hotels, cars, maps and flight routes, the agent can now easily create a personalized experience for their traveler. We call it working in the “Smart Age” as it’s a win-win for everyone. So, if you would like to know more, click here and discover what our Smart Agents have to say - Join the agents of the Smart Age.