Technology Update

Today’s Technology Update is brought to you by Tramada Systems Pty. Ltd.

Drive Profits Through Automation

How can I make more money? This is a question every business asks itself at some point. In a market where margins are constantly under pressure, it is an increasingly difficult question that automation can help solve. Travel is sold on very thin commissions, meaning you need to sell lots of it. At the same time your biggest cost, payroll, is largely fixed. It is hard to reduce payroll and if you do, it usually means selling less, so not exactly solving the problem. But what if you could make your staff more productive? What if you could process more bookings in the same working day? Ever thought what a hassle it is chasing hotel commissions? Or searching for those forgotten segments on hold? Booked a hotel on the web and want to add it to an itinerary? Imagine if you could take away all of the manual steps you do after putting down the phone to a customer. How many more bookings could you do in a week? The one thing that machines will never replace is the experience a customer has in dealing with an agent. Why not let the agents do the dealing and let automation take care of the rest? At Tramada we have been automating processes behind the scenes of Travel Agencies and TMC’s for more than 15 years. Christian Stevens, Chief Financial Officer, Tramada – Your technology partner