CWT launches AI tool

GLOBAL travel management company Carlson Wagonlit Travel has launched a new artificial intelligence-powered travel reporting and visualisation tool that “works like a personalised search engine that knows everything about the client’s travel program”.

Called CWT AnswerIQ, the new tool provides visibility over three years’ worth of data, and is updated multiple times every day to ensure access to the most recent information.

By offering drill-down capabilities on top of CWT’s data lake, the AI-assisted technology helps to adapt and improve the client’s search capabilities as well as simplifying their data access, increasing personalisation over time.

“CWT AnswerIQ makes corporate travel reporting as easy as shopping for your next pair of shoes on the internet,” said Eric Tyree, Chief Data Scientist, Carlson Wagonlit Travel.

“You type your request in the search box, AnswerIQ goes through all your data, and gives you the answers – visualised for ease of understanding.”

Agents using the system will be able to run searches, with results displayed visually that tell the story in a way that’s easy to understand.

Users can also design, create and share dashboards with colleagues, improving program effectiveness and aiming to save time and money.

The CWT AnswerIQ program is currently available from CWT on a 60-day free trial, to find out more visit carsonwagonlit.com.