EK details safety plan

EMIRATES has today unveiled new “multi-faceted measures for employee and customer care at every step of the travel journey,” which are being implemented effective immediately as the carrier phases in operations.

Regularly scheduled EK passenger services to nine destinations were reintroduced today, including Sydney and Melbourne as well as London Heathrow, Frankfurt, Paris, Milan, Madrid, Chicago and Toronto.

At check-in each passenger gets a free hygiene kit including masks, gloves, antibacterial wipes and hand sanitiser.

Masks are mandatory on all EK flights, while gloves must also be worn at Dubai International Airport where thermal scanners monitor the temperatures of all passengers and employees.

Physical distancing indicators have been installed in all areas including check-in, immigration, boarding and transfer locations, along with protective barriers at all counters and desks.

Thermal screening is also undertaken upon disembarkation at DXB, while boarding sequences are staggered from the last row to the first, in small numbers.

On board all cabin crew are fully kitted out in PPEs, and more crew are on board flights over 1.5 hrs to keep common areas clean.

Single-use menus and wine lists will be provided in Business class, while all blankets, pillows, toys, headphones and mattresses will be hygienically sealed.

Cabin baggage must be checked in, with the only items allowed including a laptop, handbag, briefcase or baby items.

Layover crew are housed in single hotel rooms and undergo COVID-19 testing and mandatory quarantine when they return.