JB seals Aeronology deal

JOURNEY Beyond (JB) has signed a new agreement with Australian travel technology provider Aeronology, which has been selected to power the Journey Beyond in-house air reservations platform.

The deal will also see Journey Beyond’s experiential product range available to the wider industry through the Aeronology system, with the partnership hailed by Aeronology co-founder Russell Carstensen.

“This is a wonderful connection point for two Australian companies,” Carstensen said, with Journey Beyond’s brands such as The Ghan and Indian Pacific, Sal Salis and Outback Spirit Tours adding a new element to the Aeronology offering.

“We’re delighted to bring these amazing brands and experiences into our booking platform.”

Journey Beyond Chief Revenue Officer, Peter Egglestone, said the company had been looking for a point of sale booking tool for its Travel Centre teams in Adelaide and Albury, and took notice when Qantas cited Aeronology as a Preferred Technology Partner.

“Our search has ended in our own backyard with Aeronology... like many companies at the moment we are being impacted by a shortage of travel experts.

“Aeronology’s simple-to-use booking system allows our team to be at least four times more productive when booking air segments,” Egglestone said.

He added that the platform would enable Journey Beyond’s consultants to service all air ancillaries and Special Service Requests without any special training.

“This will fundamentally change the way Journey Beyond provides air services to our customers.”