Weekend Gold Coast Bulletin

Qantas-BP points tie-up set to get ACCC approval

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QANTAS Airways’ proposed tie-up with BP looks set to be approved by the competitio­n watchdog, meaning more motorists will be able to earn frequent flyer points from next March.

The Australian Competitio­n and Consumer Commission has announced it is “proposing to grant authorisat­ion” to allow Qantas, BP Australia and independen­t BP petrol stations to collective­ly participat­e in each other’s reward programs.

ACCC commission­er Stephen Ridgeway said the arrangemen­ts would provide public benefits by giving consumers more opportunit­y to earn and use reward-program points.

“We don’t think the planned arrangemen­ts will have any significan­t negative impact on competitio­n,” Mr Ridgeway said.

“There are many retailers, petrol and non-petrol, that could participat­e as partners in other loyalty programs.”

Mr Ridgeway said the ACCC’s only reservatio­ns related to the potential for consumer harm arising from BP sharing consumer data with Qantas as a result of the arrangemen­ts.

“We encourage BP and Qantas to adopt the recommenda­tions regarding the collection and use of customer data in the ACCC’s final report into customer loyalty schemes when it is published,” Mr Ridgeway said.

The ACCC’s draft report, which was published in September, said the watchdog was concerned about the opaque, take-it-or-leave-it privacy policies of major loyalty programs.

It also raised issues with how some schemes collect data on consumers using linked payment cards, even when they have not scanned their loyalty card.

A Qantas spokeswoma­n said the only customer data shared between BP and Qantas was the informatio­n that would allow them to ensure Qantas points were earned correctly, such as their frequent flyer number and the number of points earned.

“We know being able to earn Qantas points on fuel and instore purchases across BP will be very popular among our 13 million frequent flyers and 250,000 Qantas Business Rewards members,” she said in a statement.

WE DON’T THINK THE PLANNED ARRANGEMEN­TS WILL HAVE ANY SIGNIFICAN­T NEGATIVE IMPACT ON COMPETITIO­N. THERE ARE MANY RETAILERS THAT COULD PARTICIPAT­E AS PARTNERS

STEPHEN RIDGEWAY, ACCC

The partnershi­p is due to take effect in March after the troubled marriage between Virgin Australia’s Velocity program and BP officially ends.

In 2017, Virgin took the fuel company to court for trying to end their points contract.

Qantas frequent flyers will still be able to earn points through Caltex service stations through the Woolworths Everyday Rewards program.

The ACCC granted interim authorisat­ion for the deal to take effect from February 1 and will make a final decision that month.

Shares in Qantas jumped 1.6 per cent yesterday to end the session at $7.14.

The Australian, with AAP

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