Weekend Gold Coast Bulletin

CAFE BLASTS ONLINE

BLUDGERS

- EMILY HALLORAN

ONE of the city’s most popular cafes has taken a stand against “stingy” influencer­s after a self-proclaimed social media star slammed their cafe when denied free products.

Goji Granola Bar & Cafe owner Monica Tjong is furious after a food blogger wrote a horror online review after being rejected by the cafe in a “collaborat­ion”.

Mrs Tjong says the influencer, who has about 8500 followers, approached the Clear Island Waters business with her partner at the weekend asking for free food.

“We didn’t know who she was,” Mrs Tjong said.

“She told the girl at the till ‘I’m a blogger’ and showed her phone. She said ‘this is my Instagram page if you want to tell the owner to work with me. I’ve already asked and told no but maybe because I’m here you can give me something for free’.

Mrs Tjong said she denied a request for free food last year by the woman on Gogi’s Instagram page, which has more than 18,000 followers.

“She complained about our prices being too expensive. Then she asked for free toppings,” Mrs Tjong said.

“We had to say ‘no sorry, you can’t have anything for free’.”

It’s understood the blogger paid for two bowls — worth about $20 each — and snapped several photos.

It wasn’t until Wednesday night when Mrs Tjong realised why.

A negative 560-word, two-star review was started with the words “an actual disappoint­ment”.

“To start off, the bowls are very poor in content and quantity ... and they are expensive,” the post read.

“I was very disappoint­ed, regret massively that breakfast and spending money on a product that clearly has minimal quality.”

Mrs Tjong said she was “shocked” and has reported the review to Zomato for removal. She did not want to name the person.

“We have a lot of really nice bloggers like Lorna Jane and Elsa’s Wholesome Life and they have never asked us for any free food.

“If they like the food, they post it on their page. We never ask them.

“If you want to be a blogger and don’t like the food, you don’t have to shame us publicly. Her reviews will be online forever.

“We feel like this is an attack on us, just because we didn’t give her free food or free things.

“We are just recovering from COVID. A lot of small businesses are closing up and there is a blogger who tries to blackmail small businesses for free food.

“In the time that we are trying to survive, we just couldn’t believe someone would do something like this just for free food.”

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 ?? Picture: Scott Powick ?? Goji Granola Bar & Cafe owner Monica Tjong says refusing a blogger a free meal has cost her a scathing online review.
Picture: Scott Powick Goji Granola Bar & Cafe owner Monica Tjong says refusing a blogger a free meal has cost her a scathing online review.

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