BANKING ON HELP

Commonwealth Bank

The Financial Assistance Solutions team offers help with credit card and loan repayments, not money cover other debts or bills. For short-term assistance call 13 30 95, for long-term assistance call 1300 720 814

Get a quick response on short-term help, for example over a month or two, via the virtual assistant in the Commbank app

Go to commbank.com.au for helpful tips on creating a budget, where to start with debt, and protect yourself from hoaxes and scams.

Get a financial health check by finding your Financial Wellbeing Score in a 10 question survey

Track your expenses with Spend Tracker via the app and see what you’re spending your money on W

Get a lower variable rate loan by going “green” financialassist@cba.com. m.au

Westpac

Westpac Assist can help if you are worried you can’t make a payment, customers can apply online.

The Customer Solutions team can help with financial hardship and getting back on track. If you miss a payment call 1800 067 497

Westpac points to the Salvation Army Doorways emergency relief which can help identify and solve long-term economic hardship

Add a gambling block on your debit or credit cards

ANZ

Get your Financial Wellbeing Score in 5 minutes and access tools tips

Take a flexible education program for adults called Moneyminded to help build money management skills.

Build your own budget planner

Learn how to spend your money mindfully

How to spend your money using the 50/30/20 rule, 50 per cent goes to needs, 30 per cent wants and 20 per cent goals

Apply for hardship assistance through the website, anz.com.au/support/ financial-hardship/

Call 1800 252 845 if you need help with the application

NAB

NAB Assist offers financial assistance via 1800 701 599 or via the website

Get tips on how to manage a home loan

Use NAB’S Budget Planner Calculator to help manage your money

Find out your Money Mindset and whether whe you are a dollar stretcher, impulsive impu spender, goal driver saver or habitual saver

A Customer Care Kit offers links to external support for debt, gambling, employment, domestic violence and mental health

There’s a dedicated Indigenous Customer Support Line 1800 966 100

NAB partners with Good Shepherd to provide no and low interest loans to help Australians living on low incomes purchase essential goods and services like household appliances, medical expenses, cars or computers