Business Spotlight

How to say it

In this section, you’ll find a collection of the phrases and expression­s used in the extracts on the previous pages (pp. 6–11). The numbers (1–12) after each of the phrases refer to the extract it was taken from.

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Asking difficult questions

How many of our projects actually start and finish on time? [1]

How often do we exceed the budget and miss the deadlines? [1]

How can we finish under budget and on time? [2]

Defining roles

Let me introduce your new scrum master. [2]

This is Mike. [2]

Everyone needs to own their role in the project. [5]

Who will monitor our progress? [5] Who do I need to inform about issues? [5]

Are we clear about who’s responsibl­e for completing the individual tasks up on the whiteboard? [6]

As Rania is the project lead, she is accountabl­e for the project results. [6] She will be in daily contact with the stakeholde­rs. [6]

She will get their sign-off. [6]

Defining the working style

As a team, we agree on the plan, the tasks and the timeline together. [2] We execute the tasks. We assess the results. [2] We work to deadlines. [3]

We will share our progress more frequently. [3]

We’ll be working in two-week working cycles, or sprints. [3]

We will meet every day to review our progress. [3]

I’ll schedule them for 10 a.m. [4] We track the progress in these meetings. [5]

Every day, we set new targets. [5] We will have crystal-clear, bite-sized objectives. [7]

Showing flexibilit­y and concern

If you prefer, you can sit down, of course. [4] How’s your back right now? [4]

Controllin­g the meetings

Can we all keep our points short and simple? [4]

We each have one minute to update everyone on our own individual progress. [8]

We have five minutes to set priorities and prioritize backlog. [8]

Slow down. Let's focus on one issue at a time. [9]

Can we all come around the whiteboard? [9]

Discussing deadlines

Can we extend the deadlines? [2] I’ve assigned everyone specific deadlines. [11]

Are these deadlines set in stone? [11] I’ve looked at the budget, time and scope constraint­s of this project. [11] We could extend the deadline by another three weeks. [11]

Checking views and understand­ing

Can I ask you something? [7] What’s your take on scrum, sprints and stand-ups? [7]

So, what’s the procedure? [8]

Why do you ask that? [9]

What’s your view on this? [11]

Can we add this to the whiteboard as a commitment? [12]

Will we meet all the requiremen­ts by the final deadline? [12]

Getting agreement

Are we OK with daily stand-ups? [4] I think we need to come to a decision. [9]

Do we have collective buy-in, everyone? [12]

Showing agreement

Exactly! [1, 5]

Sure. [7]

I agree. [9]

That’s a valid point. [11] Most definitely! [12]

Discussing workloads and tasks

Are we working on the right things right now to get us to our goal? [9] We don’t have enough manpower to complete this in one day. [9]

Let’s break this down into smaller stories. [9]

Keeping an eye on progress

Let me show you how far we’ve got with the design. [8]

What’s the status? [9]

How should we proceed? [9]

We’ve identified some new pain points. [10]

Have you assessed the impact of the changes? [10]

Expressing concern

Not more meetings! [3]

I’m concerned about the daily updates. [7]

What if I haven’t completed my tasks? [7]

It’s very late in the day to add new features to scope. [10]

I’m being pulled in multiple directions. [10]

Honestly, that’s a disastrous plan. [11]

Dealing with negativity

I hear your concerns. [9]

I’ll see if there is a workaround. [10] Let’s keep things constructi­ve. [11]

Promoting a team spirit

As a team, we’re more efficient! [5] We are committed to making this work. [6]

We’re all in this together! [12] Fantastic teamwork! [12]

Well done, everyone. [12]

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