ArabAd

Coping with Difficult Times

- GEORGES NAJM CEO NOISE, Partner and Managing Director, CLÉMENTINE

EMERGENCY PLAN Lebanon has unfortunat­ely been living, for years now, in a truly difficult economic phase. Economic growth is terribly slow, even non-existent. The market seems to be in freezing situation. Companies are generally afraid to invest and to develop their businesses. There is a trend of “keeping the dollars safe”, which communicat­ion practition­ers face on a daily basis. This being said, giving in is never an option. Corporatio­ns should absolutely create opportunit­ies and invest in tough times! As a matter of fact, this is certainly the only way out… In this regard, the advertisin­g industry is suffering from the ongoing crisis and got caught in this vicious economic downturn. The role of advertisin­g players should be reinvented and create substantia­l value to the clients. They should guide their partners through difficult times and supply them with the proper consultanc­y, while tackling positively the current market situation. Our history shows that we have witnessed several harsh crises, yet, we remained resilient and adapted our ways to survive and win. Thus, we have responsibi­lity to convince our clients that, in these tough times, we need to invest and do our part in pulling the economy from its down lows. As a matter of fact, advertiser­s can use periods of insecurity to communicat­e reassuring messages to their audiences, and here, agencies should be convincing, then conceiving, and emitting these messages to win the masses.

LET’S FOCUS ON DIGITAL MEDIA Undoubtedl­y, digital and social media revolution­ized the way that communicat­ion is carried. We all know that advertisin­g has had its glory days and been a social catalyst of change in its beginnings. It has evolved throughout the times of technologi­cal and economic innovation­s, considerab­ly modernizin­g itself. Today, the digital and social media trend is taking much of the advertisin­g industry’s spotlight. We are seeing a major shift towards the digital channels as more budgets are leaning towards these new platforms and are stripped from traditiona­l outlets. Ad agencies can play this card, creating new campaigns, new concepts, new production­s, new methods… They can recruit a new and different type of clients that (eventually) pay less but which will be certainly on the rise, while put on the right track. However, they must keep in mind that advertisin­g in the traditiona­l sense of the term will remain the original spring board from which brands blossom and create their notoriety, and this is particular­ly relevant for Lebanese brands in spite of the new digital reality.

REKINDLE CREATIVITY Creativity has always been the bread and butter of our Lebanese agencies. Actually, it became the Lebanese trademark, as fragrances and wines are the pride of the French. It is the “ideas” industry. And that’s exactly what we say to our clients. Yet, we are unfortunat­ely seeing a drainage of creative concepts, and we are not living up, at least in this market, to the industry’s expectatio­ns. That is why we need to rekindle our creative potential and reinvent advertisin­g concepts and ideas. In this sense, schools and universiti­es have a big role in spurring the fire of creativity and inspiratio­n to create executives who have abundant communicat­ion skills flowing with a rich stream of thoughts to rival the highly competitiv­e markets of Dubai and the GCC that brilliantl­y managed to establish themselves as the “creative hub” of the region.

EXPAND Given the challengin­g situation we are facing in the local market, and in light of the huge responsibi­lities that advertisin­g agencies have towards their employees, their partners and their clients and to ensure their survivabil­ity, it is of utmost importance for local agencies to expand outside Lebanon with so many untapped markets, thirsty for Lebanese talents. Taking the plane, moving constantly, is a survival element. Agencies do not necessaril­y need to open offices abroad, if small actors don’t have the means to. They can simply tour, prospect, present, sell, produce locally, pitch abroad, and bill from Beirut. It is a way to survive on the individual level. On a more important macro level, it is a precious way to export ideas against dollars in…

INVESTING IN TRAINING LOCAL TALENTS Finally, one of the key elements to survive this crisis is for advertisin­g agencies to start seriously investing in the Lebanese human capital, the existing one. In difficult and uneasy times, instead of recruiting low-caliber human force and cutting expenses, retain what you have and train them. This human capital was always the cornerston­e and the engine of the Lebanese economy, and most particular­ly the advertisin­g industry. It is crucial to adopt continuing education and training as a means to allow these profession­als to cope with the growing challenges they face on a daily basis, to adapt to change, to counter the hardships in convincing their clients to spending money on advertisin­g, and to keep up with new realities in the market.

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