CAA takes notice of flight cancellations, overbooking

ISLAMABAD: People intending to come to Pakistan or leave the country have been facing hardship and mental agony because of cancellation of their flights by several foreign airlines due to capacity restrictions.

The Civil Aviation Authority (CAA) has taken notice of the large-scale flight cancellation and blamed foreign carriers for “overbooking,” saying the agency had not cancelled a single flight.

The airlines scheduled extra flights and took bookings to Pakistan presuming ease of travel restrictions by authorities. However, they had to cancel them when the National Command and Operation Centre ( NCOC) maintained its travel curbs i.e. to allow 20 per cent of the normal air traffic from all over the world with a few exceptions.

The NCOC has increased the capacity for only direct international inbound flights from Europe, Canada, United Kingdom, China, Malaysia and some other countries to 40 per cent of the normal volume of passengers from July 1.

Passengers irked by the flight cancellations took to social media to vent their anger. The airlines did not give them the reason behind flight cancellations and, according to some passengers, an impression was given as if the CAA was responsible.

“My family has had flights cancelled twice in a span of a week and for now they aren’t able to adjust before July 26th,” tweeted a social media user, Aniq Zafar.

In view of the outrage on social media, the CAA issued a statement to clarify its position. A CAA spokesman said on May 5 the CAA in compliance with NCOC directives had allowed foreign airlines coming to Pakistan to operate with 20 per cent of the total capacity and this permission had now been extended till July 15.

“CAA has taken notice of the excessive booking by foreign airlines for Pakistan,” he said. “The responsibility of booking and suspension of flights lies on the airline concerned as CAA has nothing to do with cancellation or overbooking.”

Meanwhile, Foreign Minister Shah Mahmood

Qureshi said the government will take every possible step for welfare of overseas Pakistanis.

Talking to Nadra Chairman Tariq Malik in Islamabad on Thursday, he said overseas Pakistanis are a precious asset of the country.

The foreign minister said that the FM Portal has been established at the Ministry of Foreign Affairs for redressal of complaints of the overseas Pakistanis. On the occasion, the Nadra chairman apprised the foreign minister of the new digital system introduced by Nadra for overseas Pakistanis to obtain succession certificates. He also briefed about the online visa system launched for promotion of tourism and investment.