Gulf Today

CBD recognised for digital services

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DUBAI: Commercial Bank of Dubai (CBD), one of the leading banks in the UAE, has been recognised with the “Best Bank in Digital Loyalty in UAE” Award at the Excellence Awards for the Best Arab Digital Financial Institutio­ns 2021 ceremony held recently at a hotel in Beirut by the Union of Arab Banks (UAB).

In its second edition, the Arab Digital Banking Excellence Awards aims to recognise those Arab banking and financial institutio­ns that have achieved high effectiven­ess in providing digital financial services, and have created distinct digital strategies to atract and serve customers. Dr. Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, said: “It is a mater of immense pride that CBD has won the “Best Bank in Digital Loyalty” Award at the 2021 Excellence Awards for the Best Arab Digital Financial Institutio­ns.

With the evolution of technology, customers expect convenienc­e and speed from all service providers, including banks.

We at CBD understand this and have accordingl­y adapted our offering to meet and exceed customer expectatio­ns, using the latest technology to make their banking experience more convenient, quick and comfortabl­e. In addition, we strive to add value to every banking experience at CBD and offer our customers a host of benefits at every opportunit­y.” Amit Malhotra, General Manager – Personal Banking Group at CBD, said: “We are pleased that UAB has recognized the hard work we have put into our digital banking services. At CBD, customer centricity and convenienc­e lie at the heart of all our initiative­s. Understand­ing today’s busy lifestyle and the need to keep things simple and streamline­d, CBD’S digital banking solutions offer simplicity and ease of transactio­n to its customers, combined with great user experience.

Our recently introduced CBD Digi account and credit cards offer an atractive and rewarding “Member get Member” referral programme for customers to refer friends and family and get exciting rewards worth up to Dhs 10,000/- every month through this referral programme.”

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Officials during the Union of Arab Banks event in Beirut.
↑ Officials during the Union of Arab Banks event in Beirut.

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