ENOC Emergency Response Centre inspected
DUBAI: Lieutenant-general Abdullah Khalifa Al Marri, Commander-in-chief of Dubai Police, recently visited the ENOC Emergency Response Centre in JAFZA to review the Centre’s emergency communication systems and discuss prospects of cooperation with its officials.
Lt. Gen. Al Marri and his accompanying delegation were received by Saif Humaid Al Falasi, CEO of ENOC, and a number of the Centre’s officials.
During the visit, Lt. Gen. Al Marri emphasised the keenness of the Dubai Police General Command to extend all bridges of communication and cooperation with all governmental and private institutions to serve the country and the public interest. He further lauded the tireless efforts exerted by the ENOC Emergency Response Centre teams and highlighted their important role in strengthening the work system and dealing with various emergencies.
Spread over nearly 90,000 t², the Centre operates 24/7 with three shits and one relief shit. Serving as first responders from ENOC, the Centre is distinguished by its strategic location, which allows access to all ENOC facilities in JAFZA within less than four minutes, strengthening coordination and alignment with local Civil Defence partners through the effective implementation of Pre-incident plans (PIPS) and emergency response plans (ERP).
The Centre includes a highly advanced operations room equipped with artificial intelligence that allows the team to respond to accidents quickly and helps firefighters reduce the time of intervention through the initial detection of the type of accident via hotlines and monitoring devices.
This enables the team to make appropriate decisions to control emergencies with comprehensive knowledge before moving to the accident site. The Centre is also equipped with early notification technology that allows up to 400 users to be notified within only eight seconds with the confirmation of receipt to start the alert and response process by the concerned teams and the Group’s senior management.
The Centre also includes ten vehicles, the most important of which are two large firefighting trucks, considered the first of their kind in the world in terms of technologies and specifications. Designed 90% based on specifications customised by the ENOC Emergency Response Centre team, the trucks were manufactured to deal with industrial and petroleum fires.