Du partners with Samsung in Abu Dhabi to boost services

DUBAI: du, from Emirates Integrated Telecommunication Company (EITC), collaborated with Samsung Electronics to inaugurate its first regional Service Collection point in an operator store at its Hamdan Street branch in Abu Dhabi. It will offer personalised customer service support for mobiles and tablets as part of a shared commitment to enhance customer experiences.

The Samsung Service Collection point will be equipped with state-of-the-art technology and highly trained staff to provide customers with the best possible service. Customers will be able to avail services like data transfer, device for repair collection, mobile diagnosis through Galaxy Diagnostics tool and sotware updates. The partnership between du and Samsung aims to raise the bar for customer satisfaction in th eu a e’ s telecommunications industry.

Earlier this year, du and Samsung signed a Memorandum of Understanding (MOU) to expand their existing partnership and grow the market for Samsung products through the du retail network.

Operating under the steadfast umbrella of emirates Integrated telecommunications co mp any(ei tc ), du is an integral driver of the UAE’S economic, social and digital transformation. thriving on digitally innovating all facets of the contemporary telecom experience, we touch the lives of millions of customers everyday as a dedicated enabler of connectivity, continuity and growth across consumer and enterprise segments. Whether delivering state-of-the-art Smart City infrastructure, bespoke enterprise ICT solutions, government communications, secure data solutions, or the very best in home entertainment and value, we are a reliable telco and ICT player shaping the future of communication for a more connected tomorrow.