AD Customs hosts virtual tour for Peru team
abu DHABI: Within the Global Trade Facilitation Programme framework, organised by the World Customs Organisation (SECO-WCO), and at the invitation of the Federal Authority for Identity and Citizenship, Customs and Ports Security, the General Administration of Abu Dhabi Customs hosted a virtual study visit for the Customs Administration of Peru (SUNAT).
At the webinar, Abu Dhabi Customs presented its pioneering experiences in digital transformation during its strategic transformation journey, which benefited from adopting the best global practices, particularly in terms of digital transformation, the use of modern technology, the automation of internal processes and the application of leading internationalstandards,inlinewiththenewchanges, needs and future visions of customs work.
Abu Dhabi Customs was selected by the WCO to contribute to the three-day programme to foster and facilitate international trade with selected beneficiary countries, as it is recognised as one of the world’s leading administrations in applying international standards and best practices in the customs field, providing innovative services, and employing advanced technologies and a modern approach to facilitate the movement of goods and passengers.
Dr. Ebrahim Al Khajeh, Director of the Human Resources Division at Abu Dhabi Customs, presented a comprehensive overview of the HR digital transformation journey and achievements through the application of comprehensive automation to manage its human capital, using the advanced technologies of Oracle. He also emphasised the value of investing in human resources, including innovation, adopting the best international practices, developingthetechnicalinfrastructurewhileutilising the most cuting-edge technology and benefiting from the artificial intelligence revolution.
He detailed the importance of applying automation at the level of administrative and technical development of human resources in the General Administration of Abu Dhabi Customs, and highlighted the efforts of Abu Dhabi Customs to enhance its services and support its human cadres to enhance government performance and make it morecompatiblewiththerequirementsofthefuture.