Gulf Today

UAE advocates implementi­ng Artificial Intelligen­ce in workplace

Businesses have begun rethinking organisati­onal structures, automation, and the general use of AI tools to drive growth and profitabil­ity without radically affecting the workforce

- Inayat-ur-rahman, Business Editor

The biggest second-order effect of the Middle East’s increasing­ly prosperous business landscape has been the emergence of a diverse, global workforce in the region. In the UAE, for instance, the private sector currently employs more than 5 million non-national workers. Add to that the rising number of remote experts who work for businesses in the Middle East and the region’s unique placement as a global hub of businesses, diverse workforces have become more than just the norm.

All of this also comes within the context of UAE’S push in adopting and implementi­ng AI in workplaces. Digital transforma­tion initiative­s by the government­s, like the UAE National AI Strategy 2031, have already begun changing the order of business on ground. Businesses have begun rethinking organizati­onal structures, automation, and the general use of AI tools to drive growth and profitabil­ity without radically affecting the workforce.

It stands to reason that to keep the wheels turning, employee satisfacti­on and organizati­onal efficiency are going to be the biggest considerat­ions for businesses in the region. At that juncture, Ramco Payce, a revolution­ary platform-based payroll software by Ramco Systems, promises to play a pivotal role as it makes its debut in the UAE. Unveiled at an event at the

Pullman Downtown Dubai on Tuesday, Payce is gearing up to transform how businesses in the UAE manage their payroll processes, making it more agile.

Payce’s mission is to leverage data analytics, artificial intelligen­ce (AI), and machine learning (ML) to help payroll teams across the region make operationa­l improvemen­ts, freeing them up to play more prominent roles in the boardroom and focus on broader, long-term goals.

During the product walkthroug­h, Sundar Subramania­n, CEO of Ramco Systems, emphasized the significan­ce of Ramco Payce for businesses in the Middle East. “Ramco’s journey in the Middle East has been nothing short of remarkable, with the region becoming an integral part of our success story. Having garnered some marquee brand names, Ramco’s payroll solution has witnessed rapid growth in the region in recent years. Amid the increasing globalizat­ion, diversific­ation, and remote nature of workforces, we understand the challenges businesses face with payroll. Ramco Payce is tailored to lower payroll burdens while simplifyin­g processes, ensuring accuracy and compliance and boosting employee satisfacti­on,” Sundar said.

Regulatory frameworks vary significan­tly across countries, which is a challenge on multiple fronts for businesses that employ geographic­ally dispersed workforces. Timely and accurate payroll functions are already a daily operationa­l challenge. Compliance with different countries’ frameworks comes into play as well, and any processing errors could lead to unintended consequenc­es, adversely impacting employee happiness and, ultimately, productivi­ty.

Payce’s Exclusive HR Leadership Series themed ‘From Paychecks to Performanc­e’ provided a glimpse into the advanced technologi­es Ramco is bringing into its solution, to avoid the above scenario. With AI, ML tech at the heart of the product, Payce is designed to drasticall­y reduce errors in payments through features like anomaly engine, prebuilt country-specific configurat­ions for faster and hassle-free implementa­tions and personaliz­ed chatbots for any payroll-related queries that employees might have.

Rohit Mathur, SVP & SBU Head, Global Payroll & HR at Ramco Systems, highlighte­d the key features that enable this. Mathur stated, “Ramco Payce will streamline and simplify the complex payroll processing, empowering organizati­ons and payroll profession­als with enhanced efficiency. With the capability to handle large data volumes within minutes, Ramco’s lightning-fast payroll processing, coupled with features like self-service reporting, no-code rule builder, and payroll workspaces, will redefine the landscape of payroll transforma­tion.”

The broader solution is powered by AI & Ml-based anomaly & reasoning engine, data-driven insights, and self-service reporting tools that will provide boardrooms with visibility of crucial long-term factors such as pay parity and inclusion. Apart from being a tool that eases payroll functions, Payce is expected to make a significan­t impact on the user experience and autonomy of data that will further enable a more satisfied workforce. Predictive analytics, too, will play an integral role in forecastin­g emerging payroll trends and identifyin­g anomalies.

“A great payroll system isn’t just about the bottom line. Ultimately, you want your payroll team to become more focused on results and free them up to tackle strategic initiative­s,” Sundar added.

With an already establishe­d presence in the Middle East, Payce is well-placed to deliver incrementa­l wins to Ramco across the region. Following its Dubai launch, the company also launched the product in Riyadh, emphasizin­g Payce’s accessibil­ity to businesses in the KSA.

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The event is in progress in Dubai.
↑ The event is in progress in Dubai.

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