The sandwich business structure
Everyone loves a good sandwich, from the mix of ingredients and sauces to the outer layers. When well made, a sandwich is both filling and fulfilling. However, have you also considered how a restaurant operation could resemble a sandwich in structure? Manal Syriani, senior consultant at N4TC, whets our appetite with more
Let’ s look at the definition of a business model
What is it?
At its core, a business model is a description of how your business makes money, while creating and maintaining a brand image: a legacy. The wrapping is the restaurant’s concept, which is reflected in the vision, mission and core value, while the sauce is the distinguishing features of the concept, otherwise known as the unique selling points. The ingredients, meanwhile, represent the layers of management, processes and standards of operations or implementation strategies.
Where you go wrong
When the business becomes stuck in the details of the day-to-day operation, sometimes management starts stacking up layers randomly. This is often true when businesses focus on the benefits of individual processes, without acknowledging the overall effect on the company’s vision. As a result, you will have layers upon layers of mixed flavors wrapped with good intentions, while the distinguishing features are no longer tangible. It is true that with a good quality of wrapping - strong vision and mission - the internal operations could still hold; however the outcome - represented in the customer experience - will be affected.