DANIEL DURING
Principal and managing director
Thomas Klein International
thomaskleingroup.com
thomaskleingroup
A-Z services
Our diverse and talented team members are constantly exposed to the latest and most globally relevant information, which helps enhance their comprehensive and specialized set of skills, hence enriching every single project in turn. Our original aim remains true to this day, and we are proud to be one of a few select firms to provide in-house, A-to-z services, from conceptualization to implementation, hence adding value while saving costs every step of the way.
Tourism recovery
A huge emphasis on sustainability, as well as health and well-being, have been a great hospitality trend to witness this year. The fact that the MENA was the only region to note a significant increase in hotel developments was a positive sign that the industry was recovering at a fast and promising rate. Finally, events such as Expo 2020 Dubai and the FIFA World Cup in Qatar provided a huge boost in tourism and have created thousands of jobs.
Smart tech and beyond
There will be further growth in wellness tourism, which can come in the form of adding medical or sports medicine specialists on staff or simply adding a vegan/calorie-counted menu to the different F&B venues depending on each property’s budget. I also anticipate greater investment in smart technology — AI, IOT and similar — to help with automation and personalization. Finally, large-scale events will be back, due to the removal of most Covid-19 restrictions worldwide.