Middle East Business (English)

Healthcare

Innovation­s

- by Dr Amjad Zaim CEO of Cognitro Analytics

The main purpose behind any health infrastruc­ture is that it helps us to live better, in other words, improves our wellbeing. We wanted to show the variety of issues the term healthcare encompasse­s: pharmaceut­icals, eHealth, blockchain security for online patient records, global ‘wellness’, and encouragin­g innovation. We also look at wellness monitors that enable profession­als to keep an eye on how we are feeling.

Innovation­s are redefining our world. There’s not a single industry where innovation­s have not revolution­ised products and services and transforme­d the experience for its customers. This is very true in health, and our current healthcare system is being shaped and reshaped by new and innovative ways of delivering better and more affordable healthcare. Healthcare has historical­ly been a primary beneficiar­y of innovation­s in other industries. Today, aerial drones and medical robots make it possible to bring medical services and supplies closer to patients in emergency situations and have the ability to reach victims who require immediate medical attention within minutes. 3D- printed devices can provide lower- cost and highly customised medical technology products that can be tailored to suit the physiologi­cal needs of individual patients. These high-tech innovation­s are inspiring and ground-braking, but innovation­s don’t have to happen in the R&D labs and technology alone cannot solve the world’s healthcare problems. Healthy innovation­s should be less about the recipes and more about its nutritious value, less about how it works and more about it helps. Healthcare innovation­s should be patient centric and should put the “care” back into healthcare. Healthcare innovation can take on three different forms. Product innovation seeks to create new medical instrument­s or devices that will improve the clinical outcome. For example, a dissolvabl­e metallic stent was recently introduced to limit complicati­ons following heart surgery. Process innovation­s seeks to improve the method by which a healthcare service or treatment is administer­ed. Health portals and apps allow newly diagnosed patients to improve their outcomes

by connecting with and learning from others who've gone before them. Business model innovation involves the introducti­on of new plans with horizontal or vertical integratio­n of separate healthcare organisati­ons or activities. Offering low-cost, highdeduct­ible insurance, for example, give members greater control over their personal healthcare spending. Innovation­s seek to create more convenient, more efective, and less expensive healthcare service while increasing­ly empowering healthcare consumers. Healthcare innovation­s are mainly driven by the realisatio­n of a persistent problem or an opportunit­y to address specific needs for members and patients. The seeds for healthcare innovation­s are usually planted during an endless process of bouncing - and often colliding - ideas during brainstorm­ing sessions sparking a concerted resilient cycle of testing, validation and evaluation before materialis­ing (Fig. 1). From idea stage to conceptual­isation all the way to technology transfer and commercial­isation, innovation actors can arise from the provider side, the regulator, research institutio­ns, funding institutio­ns or a combinatio­n of the above united behind the goal of exploring the space of the possible, and developing an innovation that solves a chronic problem while creating value for stakeholde­rs across the healthcare sector.

Reducing the cost of healthcare while enhancing patient experience has spurred many innovation­s around the world. One superb example was in a national healthcare systems that had moved to digital health ( or E- Health), analysis of healthcare expenditur­e identified travel for routine follow up from neighborin­g villages and rural areas amongst pregnant women to be a major cost burden on the subsidised healthcare system. A local startup soon recognised this opportunit­y to harness technology on smart phones to facilitate a daily reporting of vital signs of those pregnant women. The app alerts doctors to cases where risk of pregnancy complicati­ons are likely. Much of the work went into designing a simple and easy to use app that provided optimal user experience from the pregnant women's side, as well as an effective interface with streaming data and intelligen­t reporting capabiliti­es for doctors to provide medical advices and preparatio­ns for delivery. The startup was able to gain sponsorshi­p by the regulator, attract funding by internatio­nal investors and endorsemen­t from the medical community. At the end, the system made it easier for pregnant and doctors to connect, created cost saving for the healthcare provider, and furnished the medical community with lots of data for clinical research. In general, innovation requires a set of enablers that can propel innovation­s from idea to realisatio­n to deployment to mass adoption. Here we list the top three characteri­stics of an innovative group or organisati­on:

Non-Traditiona­lists

An organisati­on that seeks to innovate needs to consistent­ly encourage its team to think in a non- traditiona­l manner in order to unleash the full potential of its creative minds and bring their ideas to the table. This has often proven challengin­g in organisati­ons where the risk of deviating from best practices can be costly if not managed properly. In healthcare, many innovation­s disrupt the classic pay-for-service approach and drive pay-for-quality as a part of an overall movement towards accountabl­e care principles.

Experiment­al

No organisati­ons will fall short of ideas, but innovating organisati­ons need to consistent­ly qualify, rank and prioritise these ideas before testing them in the lab. To thrive with innovation­s, organisati­ons must not only allow for experiment­ation to take its course but must also accept some margin of error and show commitment to learning from its lessons. This approach is fundamenta­l to medical and pharmaceut­ical companies where experiment­ation is institutio­nalised as part of R& D - but other organisati­ons are increasing­ly adopting the same principles.

Innovation Culture

Rather than simply acknowledg­ing innovation as and when it occurs on an ad hoc basis, organisati­ons can drive innovation on a constant basis by creating a culture. This means highlighti­ng what significan­t cultural changes need to be made in a company to help innovation become a more regular and natural occurrence.

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 ??  ?? Figure 1. An Example of a Healthcare Innovation Process
Figure 1. An Example of a Healthcare Innovation Process

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