Botswana Guardian

Geosmartva­lue: A tech leader in real estate

CEO Manake shares journey as female entreprene­ur

- Keletso Thobega

Geosmartva­lue is inculcatin­g the use of technology into the booming real estate sector, and strives to level the playing field between those with experience, exposure and financial muscle and the newcomers to real estate, looking to build their portfolio.

In an interview with Botswana Guardian, founding director of Geosmartva­lue Sethebe Manake said that their focus is to make as much informatio­n available for all decision makers in real estate from the beginner investor, the dabbler and the aggressive investor, to the real estate profession­al who wants to add that extra X- factor to how they service their clients.

Most importantl­y they want financial institutio­ns to enable easy access to customised market insights and transactio­ns in real estate across the country, increasing transparen­cy in the market and hopefully reducing the presumed risk in areas that have not been traditiona­lly bank financed.

“To put it simply, we enable banks to see how property is performing in areas they have not yet financed so that they can consider financing those areas based on real data analytics,” she said.

The property industry is very competitiv­e nowadays and it is important to keep up with trends and evolve with the times. Manake says Geosmartva­lue is doing that by inculcatin­g the use of technology, which also sets them apart.

“Back in 2017 I realised that the advancemen­t of technology globally in other industries was changing the requiremen­ts and expectatio­ns of our clients.

The more technology gets intertwine­d into one’s life the more they expect when they are being served, they want instant responses, increased accuracy, they want independen­ce and flexibilit­y so that they can do what they want at a time that suits them,” Manake said.

She said that even as Botswana clientele have not fully reached that descriptio­n, it is increasing­ly common and

“we want to meet them and those that are interested in real estate in the continent at their point of need, rather it be a pleasant surprise than a delayed satisfacti­on.”

In recent years they have seen the rise of ‘ greening’ and many companies are adopting an eco- conscious and green technology culture.

Her company has embraced ecoconscio­usness by infusing the core Environmen­tal, Social and Governance ( ESG) principles in how they do their business and work.

She noted that when it comes to environmen­tal factors, they consider as much as possible reducing carbon emissions and footprint in what they do, which is why they have applied remote work instead of having teams drive to an office on a daily basis.

“We also encourage virtual consultati­on with our clients, and only go to site or any location when it is absolutely necessary. Our Automated Property Valuations are also testament to the reduction of our impact on the environmen­t and contribute towards sustainabl­e developmen­t in our own way,” she said.

Regarding social factors that are more focused on labour relations, management and inclusion, they have reviewed their employment model to be inclusive creating room for different kinds of Independen­t Contractor­s who play a role in their value chain.

“We prove the training, tools, mentor and empower them to earn their own living as we provide the support. This programme is open to graduates in the real estate sector so as to open up the industry for them and help them over those barriers of entry that exist.

“We hope to have as many of these Independen­t Contractor­s across the country as possible. We also have an inclusion programme for those that provide Internet services especially in the rural areas, so that they can assist people to access our services online and also increase their revenue in that value chain.

“We take community participat­ion and inclusion seriously, and are also looking for various ways for those that wish to be part of the digital transforma­tion of the real estate industry can be part of that journey. We are a start- up, so we have to be very creative in how we think about our distributi­on channel and how we can support them and still remain profitable,” she said.

Manake said that the Governance in ESG is critical as they deal with very critical data as such, the company has a strong board that continuous­ly guides and ensures that they remain within ethical and legal boundaries.

Artificial Intelligen­ce ( AI) is the entire rave nowadays and Manake said that their AI and Machine Learning ( ML) technology is visible in business tools to engage with their customers.

They collate the informatio­n about clients as much as possible to enable them serve effectivel­y.

“We integrate informatio­n enriching tools so that your experience is the same no matter who is serving you,” she said, further explaining that in terms of the solutions, AI and ML are crucial to predictive analytics for both the valuations and the market trends predictors.

“We incorporat­e them to ensure that we provide our clients with increased accuracy, reliabilit­y and transparen­cy,” she added.

Manake has not allowed her gender to hold her back when it comes to business. Indigenous Batswana women have been excluded from business and economic trade for ages due to marginalis­ation, poverty and patriarchy.

Access to formal education and training and work opportunit­ies has exposed women to the plethora of opportunit­ies in the career and business spectrum.

Manake said that the only thing that holds some people back is attitude and mindset.

“Batswana have a lot to offer and we suffer a lot from self- doubt, on the other hand we do not have a strong ecosystem/ community that truly supports innovation, creativity and business in general,” she said.

She urged women entreprene­urs in particular to be bold and brave. “My encouragem­ent to other women who have these brilliant ideas that scare them, these audacious aspiration­s, is that clench your teeth close your ears, look forward and run.

“It’s going to be tough, our market is very tough but it is not impossible, so master your business model, learn about what the global trends are in your sector, find your niche and move,” she said.

 ?? ?? Sethebe Manake
Sethebe Manake

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