BE THOUGHTFUL: Domestic helpers need a break

When the world celebrated Workers Day on Monday - International Labour Day - among those that were forgotten were domestic workers who clean, cook, care for children, look after elderly family members and perform other various tasks in households.

Despite the amount of work they do, and their important role, they are among the most exploited and abused workers. They usually work 14 to 18 hours a day, seven days a week, for practically peanuts. In some cases they may even be locked within their workplaces and subjected to physical and sexual violence and denied the opportunity to visit or be visited by their loved ones.

What many employers do not know is that just as they demand to be treated with dignity and respect in their workplace, their house helpers also deserve to be treated with respect. Often times, they are given new names and referred to bo-ausi and auntie, whether they have agreed to those names or not. While these can be used affectionately, it can also be used to demean them.

The fact that she or he works in the home does not reduce her value. In fact, you would realise that these people practically run and organize your household to ensure that you perform at your maximum. For that they deserve a break and appreciation.

For many of them, daily abuses like lack of rest and non-payment of wages has become normal. Employers find it normal that such domestic employees do not have leave days and off days and operate without written contracts. The absence of a contract may also mean that they work without a defined job description.

Despite their hard work in the home, they mostly struggle to take care of their own families and meet all their needs. Therefore, mental health can also be a risk. Often times their children are in need of school resources and general attention, which unfortunately they cannot give.

One compliment and a gentle pat on your helper’s back will definitely motivate him or her to do the best. In addition, they could also perform better if taken care of. Give them the food you eat, and let them live comfortably like other family members.

Be kind towards her. Kindness creates goodwill in people and it never goes unrewarded. Acknowledge that a house helper is only human. They can fall ill, get accidents, face misfortunes, therefore your response to her needs matters. Be aware of his or her situation and be compassionate.

Appreciation also goes a long way in motivating him or her. This can also be expressed in monetary form, gifts and bonuses, even a day off. This will further cement the strength of the relationship you have with your worker.

Remember that this is the person who remains in your home in your absence. She or he spends time caring for your children in your absence. It is therefore in your best interest to develop a degree of trust between you and your helper. Realise that your helper does not need you, you need each other.