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BE PART OF AN EXCITING TEAM THAT IS LOOKING AT CHANGING THE BANKING LANDSCAPE If you are a self-starter and looking for a challenging, yet exciting opportunity to grow and develop new markets with First Capital Bank please submit your application for the

SENIOR RELATIONSHIP MANAGER

JOB PURPOSE

• Executing strategy for Corporate Banking for top Corporate clients in the market and region, with the intervention of various critical stakeholders to ensure Balance Sheet and profitability growth Client Acquisition and Retention

KEY RESPONSIBILITIES

• Manage a portfolio of clients, pro-actively seeking solutions to their financial needs, establishing good relationships, and thereby growing the portfolio

• Fully understand the Bank’s AML/CTF policy and implement this across the portfolio in order to make sure the Bank is not exposed to undue risk of money laundering. This is needed on both account opening stage as well as during the management of the life cycle of the account with the Bank

• Maintain and develop a client and prospect

data base.

• Cross-sell the Bank’s product range to each client to the maximum of the client’s need. Identify gaps in product range and assist in developing and enhancing products on a continued basis. Exhibit high levels of client satisfaction

• Identification and acquisition of new businesses via good business network and regular contact with key business introducers • Make pricing decisions on every deal and every group of clients in order to make sure the relationship is profitable to the Bank, while balancing this with market dynamics and client acceptance

• Ensure client confidentiality and professionalism in order to maintain and increase the Bank’s image and brand.

• Maintain a healthy portfolio, while minimizing risk. The Senior Relationship Manager oversees and makes sure covenants are managed, fresh valuations are obtained in time and insurance policies are renewed at expiry date

• Robust account monitoring strategy and process to safeguard both the Bank and client interest

• Manage the Relationship Manager Assistant as per the HR guidelines and policies and make sure the individual has accurate and measurable KPI’s and a signed off PD in place

QUALIFICATION/EXPERIENCE

• Degree in Accounting, Banking, Finance or

related Business field

• At least 5 years of experience in Banking or

Related environment

KEY SKILLS & COMPETENCIES

• Well-developed stakeholder management

skills

• Problem solving/decision making • Planning and organizing

• Team player/flexibility

• Good client service Skills

• Business awareness