WHERE’S MY ALBUM?

In 2019, I got a quotation for photography for my wedding which I agreed to and paid P5,000 full payment in July 2019, 2 months in advance.

My wedding was in September 2019 and they came and took pictures as agreed. I have only received the soft copies and the video. The photo album which was part of the package, I still have not received to this day! I have been very patient and talking to them as much as I can about it but I always get told Monday or next week, but nothing happens. My calls get ignored and texts are not being replied. I have paid and I deserve to receive the goods that I paid for. It has been 9 months since my wedding. I really don’t understand why I should still be waiting for something I paid for almost a year ago!

Please let me know what I can do to get what I paid for or if there’s anyway you can help. I’m desperate. Thank you.

Yet again someone has been let down by a company in the wedding industry. What is it with the people we pay to help us make a memorable, perhaps once-on-a-lifetime event? Why do we receive so many complaints about photographers, caterers, cakebakers, designers and almost every type of wedding supplier. It’s a constant surprise to me that so many of them don’t give a damn.

However, there’s good news in your case. I contacted this photographer and he told me that there was “a miscommunication” and that your album will be delivered within days.

Let’s hope he can be trusted?