FNBB RECOGNISED AS THE MOST INNOVATIVE COMMERCIAL BANK IN BOTSWANA

First National Bank Botswana (FNBB) has been recently recognised by Global Banking & Finance Publications Limited as the Most Innovative Commercial Bank in Botswana.

The Global Banking & Finance Publication annual Innovation awards recognise banking institutions that routinely find new and best practices in the use of technology to improve customer experience and attain commercial success.

The annual awards participants comprise private and public organisations whose solutions are pioneering change within the financial sector.

As a customer-centric bank, First National Bank Botswana provides customers with the best attainable value, with a commitment to digitisation and automation to make banking convenient, efficient, safe, and user-friendly.

“We are delighted to be recognised for our efforts to provide the best customer experience through continuous innovation. We are intentional in our efforts of ensuring that our customers are given great service and have hassle-free banking experience. We continue to keep abreast of the latest changes in technology to make banking not only convenient but inclusive for customers,” said FNBB CEO, Steven Bogatsu.

He emphasised that through the use of the Bank’s innovative solutions like Cash Plus (partner banking), Bank on Wheels (mobile bank), ewallet, as well as the FNB Banking App, FNBB has enhanced its footprint in the Botswana market and continues to improve the lives of people in communities.