The Voice (Botswana)

KHAMA’S P100,000 WATER BILL ARREARS

My office is working on getting the bills paid - Khama

- BY SHARON MATHALA

FORMER President, Ian Khama, owes Water Utilities Corporatio­n over P100,000 in water bills for his two homes in Gaborone and Mosu, The Voice can reveal.

For the plot in Mosu, Khama was in arrears of a whopping P84,244.67 as of August 31st, 2021 while for the plot in Gaborone the former President owed Water Utilities Corporatio­n (WUC) P38,920 as of September 30th.

When The Voice reporter visited the Mosu compound in 2014, WUC had just connected water to the compound after failed attempts to dig a private borehole for the then President.

Reached for an official comment on the debt owed to them by the former President, WUC said they were bound by contractua­l obligation not to speak on the matter.

“WUC enters a contract with customers for the supply of water and all customer informatio­n held by WUC is confidenti­al and only made available to the account owners, or those that have been mandated and or authorised by the account owners,” WUC strategy and Corporate Affairs Director, Peter Sedingwe, responded.

Asked why they haven’t disconnect­ed Khama and yet they have targeted ordinary citizens with arrears as little as P2,000, WUC said in a statement, “WUC communicat­es and engages with all customers pertaining to its products and services. The communicat­ion messaging covers the status of water services per area, changes in policies or processes that affect service delivery, including account management. Further to that, during the SOE, all those who were disconnect­ed before SOE were reconnecte­d as water is an essential ingredient in the fight against Covid-19.”

Before the State of Public Emergency (SOPE) WUC had disconnect­ed 40,000 households.

The corporatio­n further explained that their plan of action involves facilitati­ng customers with requisite informatio­n and knowledge to better manage their accounts through an account management strategy to enhance customer communicat­ion and reach through the use of different media channels.

“Customer notificati­on on the payment arrangemen­t availed by WUC allows for outstandin­g amounts to be paid over a period of six months,” WUC further explained.

Meanwhile, Khama has readily admitted that he is aware of some outstandin­g balances of his water bill but not to the tune of P100,000.

“There are some outstandin­g water bills for one of my residences which are from 2018 when I was President. My office is working on getting these bills paid as all my water bills were taken care of by government. WUC has never contacted us,” Khama said in a response to The Voice’s questions.

Asked if WUC gives special preference­s to Politicall­y Exposed persons, the corporatio­n said, “WUC promotes and facilitate­s for policies, processes and procedures that enable the fair treatment of customers. Key to note is that WUC has different customer segments (government, business, councils, domestic), and decisions are made from time to time to ensure service continuity.”

 ?? ?? SHOCKED:
Khama
SHOCKED: Khama

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