BIG Essentials

BANKS

Banks in Brunei Darussalam are usually open Mondays to Fridays, 9am - 4pm and on Saturdays, 9am 11am. Some banks have branches with later closing times. Islamic banks follow the same operation hours except on Fridays when they are closed for prayers between 11am - 2.30pm. Cash withdrawals and deposits can be made from Automated Teller Machines (ATM) that can be found in various shopping complexes and bank branches all over the country. ATM cards affiliated with the international Plus or Cirrus systems are accepted at most ATMS.

CREDIT CARDS

VISA and Mastercard are the most widely accepted credit cards in hotels, restaurants and major shopping complexes. Some establishments accept American Express.

Money Changer

Licensed money changers can be found at the airport, hotels, various shopping complexes and banks. To cash or exchange travelers cheques, visit major international banks in the capital.

FRIDAY PRAYER TIME

All retail, food and beverage outlets and business offices are closed between 12 noon and 2pm on Fridays to observe the Friday prayer time for Muslims.

Islamic Etiquette

Although Islam is the state religion of Brunei Darussalam, it is also a country that prides itself on the diversity of its people – including their religions. Visitors are welcome to mosques, provided some etiquette is followed. In general, proper attire is required; women are required to cover their head, shoulders, and knees. Some mosques will provide simple robes and shawls to meet these standards. Shoes are to be removed before entering a mosque. Please do not pass in front of people in prayer, and do not touch the Al-quran. Please ask for permission before taking photographs – particularly inside! Mosques are usually closed on Thursday and Friday, and during prayer times – your hotel, tour guide, or Muslim locals can help you determine a good time to visit.

Smoking

Smoking is prohibited in both air-conditioned and non airconditioned areas in Brunei Darussalam. Smoking is banned in specific places, including government buildings, hospitals, recreational and educational centres, public transport and restaurants. Offenders could be fined.

TELECOMMUNICATIONS

Most public phones operate on prepaid calling cards which can be obtained in all major shopping areas and retail stores. Mobile prepaid SIM cards are also available for purchase at DST Communications Sdn Bhd (DST Com) and Progresif Cellular Sdn Bhd (PCSB) service counters as well as the respective authorised vendors’ stores.

TOURIST INFORMATION CENTRE

Located at the Art Gallery at the Royal Wharf. Visitors can obtain information about Brunei and related pamphlets and maps free from here during working hours (Mon-thurs & Sat from 9am-12.15pm & 1.30pm 4.30pm).

BUSES

There are six bus routes servicing the BSB area. Normal operating hours are from 6am-8pm. Bus fares start from B$1.00. Buses heading to other towns in Brunei such as Tutong, Kuala Belait and Seria depart from the bus terminal located at the multistorey carpark on Jalan Cator in BSB.

WATER TAXIS

Unique to Brunei, the water taxi is the most common means of transportation in Kampong Ayer. You can hail a water taxi from the numerous jetties along the banks of Brunei River. Fares are negotiable but usually a standard ride costs about B$1.00. Regular boat services to Temburong operate between 6am-4.30pm daily and a one way trip costs B$7.00.

Taxis

Metered taxis can be found at the airport, hotels, shopping centres, and the central bus station in Bandar Seri Begawan. Alternatively, grab a Dart Taxi using the ‘Dart’ app - a taxi booking application that can be downloaded at the App Store and Google Play.

FERRY SERVICES

Passenger ferry services to the Malaysian island of Labuan operate from 7am to 4pm and departs from the Serasa Terminal in Muara town. The journey takes about 45 minutes to an hour.