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Cincin­nati/North­ern Ken­tucky In­ter­na­tional Air­port (CVG) has in­stalled a Blip Track Anal­y­sis Plat­form in se­cu­rity lines and re­duced wait time for cus­tomers by fully one-third. The tech­nol­ogy col­lects non-per­sonal data from pas­sen­ger’s mo­bile phones and tablets to mon­i­tor queue and wait times dur­ing se­cu­rity screen­ings. The data al­lows TSA to bet­ter plan and al­lo­cate re­sources to im­prove the cus­tomer ex­pe­ri­ence.

The tech­nol­ogy also al­lows the air­port to dis­play TSA pre-check queue wait times on in­for­ma­tion screens on the air­port’s web­site.

In 2011 CVG part­nered with Pur­due Uni­ver­sity to test the proof of con­cept prior to pur­chas­ing the tech­nol­ogy. In 2014, Pur­due re­turned to quan­tify the se­cu­rity wait time im­prove­ments and the im­pacts of the pre-check ac­cess points. They found wait times were re­duced by 4.25 min­utes, which trans­lates to 26,000 per­son hours in wait time in Novem­ber – De­cem­ber 2014.

— Toronto will soon join that se­lect group of North Amer­i­can air­ports to boast a down­town rail link. The city’s UP Ex­press train will open this spring, run­ning be­tween Toronto Pear­son air­port and down­town Union sta­tion (hence the “UP” name).

Trains will run daily ev­ery 15 min­utes, cov­er­ing the 15-mile jour­ney in just 25 min­utes. The one-way fare is C$27.50 ($21.85).

($362 mil­lion) and is funded by the On­tario gov­ern­ment.

Visit up­ex­press.com for de­tails.

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