Busy Calgary IT contractor a true entrepreneur
The word ‘entrepreneur’ is thrown around a lot these days, used by many to explain or boast about an enterprise that differs from the norm.
The true meaning describes a person who takes the initiative to launch a small company, assuming all of the risks associated with the new venture.
It’s an apt word for Shawn Freeman, who five years ago left the comfort of a job with an established firm to start his own company as the sole employee.
Freeman obtained a degree in computer science from the University of Calgary and later attended the University of Waterloo, where he earned his Master of Management in Science degree.
Returning to Calgary, he joined Secure Energy Services, which grew from a staff of 100 to more than 1,500 during his time there. The technology department where he worked employed 50 technicians.
But Freeman yearned for the opportunity to be his own boss, where he made the decisions and was allowed to take the risks needed to succeed.
He saw an opportunity to provide technology and support solutions for small businesses through a managed services approach to IT, and launched TWT Group — based on Technology Wisdom and Trust.
Friends forwarded his name to friends who recommended him to others, and soon he was the IT department for a number of businesses.
It would take more than two years of hard work before he was able to hire his first employee. Today, TWT Group has a staff of seven technicians and two employees in sales and marketing.
Freeman says he was fortunate not to be too involved in the oil and gas industry during this economic downturn. His broad range of 130 clients includes realtors, accountants, engineering and fitness companies. Bow Valley Club was one of its first clients.
His technicians — and he is looking to hire more — also serve as account managers. They assess clients’ IT setup and design a tailored strategy that considers budget, time constraints and preferences. Freeman’s job is to keep up with new technology to help companies develop an IT plan that will make them more efficient and able to boost revenues.
Much of TWT Group’s growth still comes from referrals, but he also credits his Calgary Chamber of Commerce membership for helping him network and learn from other small business owners.
And, like any good Calgary company, TWT is a big community supporter, donating and contributing to local charities. Last year, TWT organized a small Stampede Party that raised $5,400 for Boys and Girls Clubs of Calgary.
NEWS AND NOTES
The University of Calgary needed to find some temporary space during the redevelopment of the MacKimmie Complex. Justin Mayerchak of Colliers International helped with a fiveyear lease of 95,000 square feet in the nearby Smart Technologies building at University Research Park. The move is to take place between May and September.