“Hearing aids made a real difference to my life.”

Chris McNeil’s hearing loss was beginning to affect him at work. He was worried he’d never hear well again. Thanks to Miracle-Ear, he was back to better hearing in no time at all.

Chris McNeil noticed his hearing had changed following his time served in the military. Over time, he found problems with his hearing were beginning to affect his social life. “It was awful,” he says, “I’d be in a pub talking to my friends and I couldn’t hear a word they were saying. I was getting really desperate.”

He also found that it was affecting his career as a bus driver. “People were getting on the bus and you talk to the bus driver’s right hand side, which is my bad ear, so I wasn’t hearing what they were saying. The background noise of the bus itself made it almost impossible to understand anyone – it was very frustrating for me.”

It wasn’t until last year that Chris decided to go to Miracle-Ear. “My hearing specialist was brilliant, really approachable, and thorough,” he says. The hearing specialist gave him a free, in-depth hearing test to identify his particular needs. “She showed me all the options available to me, and then once I’d picked a hearing aid, she talked me through why it would make a difference,” Chris says.

He was particularly thrilled with the expert care he received. “Everyone in the clinic was helpful, and it was fantastic to have such a great level of service,” he says. On the lifetime aftercare, he remarked, “If I ever have a problem and need to drop in, nothing’s ever too much trouble. They really are very good and have made my life so much easier.”

Since having his Miracle-Ear hearing aid, Chris’ hearing has gone so much better, and he’s finding it much easier to hear the passengers on his bus. His better quality hearing has allowed Chris to get back to the things he enjoys doing the most. “I’ve been doing more driving and walking, my wife and I are spending more quality time together, and it’s been great watching more sports on the TV,” he says with a smile.

For Chris, the decision to go to Miracle-Ear transformed his life so much that he’s been recommending them to his work colleagues. “I’d say to anyone who’s thinking of getting a hearing test with Miracle-Ear, ‘do it!’” he laughs. “I just wish I’d gone years before – it’s made a real difference to my life.”