Calgary Herald

Befriendin­g empathy

In building new social ties, sharing others’ experience­s proves to be key

- JAMIL ZAKI AND SYLVIA MORELLI

These days, we’re awash in friendship. Apps such as Facebook and Instagram allow us to keep up with pals from Grade 3, colleagues from old jobs and vast numbers of other people.

But many “friends” on social media represent superficia­l connection­s, lacking the support and strength of closer bonds. You might be comfortabl­e sharing photos of parties and vacations with your broader network, but you probably hesitate to post during more trying times — the breakup, the tough month at work or the death of a loved one.

During hard times, you might instead turn to a few trusted friends to weather stress and sadness.

Strong friendship­s are a precious resource, but scientists know surprising­ly little about them. In particular, it’s difficult to predict what about a person makes it likely that they will attract close friends or be viewed as a close friend by others. In a new study, we explored this question by mapping the ties between community members and measuring the personalit­ies within those communitie­s.

We surveyed college freshmen who had moved into dorms a few weeks before: new adults building new social circles.

We first gathered informatio­n about each dorm member’s personalit­y. How happy are they? How extroverte­d? How empathetic? We then asked students to nominate other dorm members whom they sought out in different circumstan­ces. Whom do they hang out with, ask for advice or turn to during difficult times?

These nomination­s allowed us to visualize dorms’ social networks — dense webs of young relationsh­ips — and to test who ended up in the middle of these networks: Central, connected and popular.

We found that different types of freshmen became popular in different ways. When choosing whom they enjoyed spending time with, people gravitated toward happy dorm mates. But when indicating whom they confide in, people selected dorm mates high in empathy, the ability to share and understand others’ emotions. Especially when things got tough, freshmen turned to their most empathetic neighbours first. They trusted them with intimacy and vulnerabil­ity, the ingredient­s of deep friendship.

The transition to post secondary education is not an easy one for freshmen. They face new academic and social challenges, typically while separated from their family for the first time. Freshmen too often fall prey to stress, mood disorders and substance abuse. Our work suggests that connecting with empathetic friends can buoy them amid difficult times.

It also offers a message about how to best cultivate close friendship­s. On social media, people tend to advertise how well things are going for them. We post pictures of vacations with friends or joyous times with smiling children, not grinding days at work or toddler tantrums. By projecting happiness, we might make ourselves more likable and enjoyable to be around, and attract lots of acquaintan­ces.

But our research suggests that if you want to build closer, more sustaining bonds, empathy is a better place to start. By sharing others’ experience­s and showing that you care, you can connect more deeply and create a circle of close and trusted friends.

Importantl­y, people can build their empathy and learn to connect with others through practice. This suggests that we can work to become the type of friend other people choose to trust.

It also provides a potential avenue for generating more meaningful connection­s in our lives and combating loneliness. More people live by themselves now than ever, and loneliness has risen steadily across the decades.

Our work suggests that if individual­s focus on feeling and showing empathy, they might be able to combat isolation by building deep, lasting friendship­s. And if communitie­s focus on cultivatin­g empathy together, they might create networks of trust that can sustain them during good times and protect them during life’s storms.

 ?? GETTY IMAGES/ISTOCKPHOT­O ?? When facing hard times, people tend to turn to their more empathetic friends for support and advice.
GETTY IMAGES/ISTOCKPHOT­O When facing hard times, people tend to turn to their more empathetic friends for support and advice.

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